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What is Wind River Helix Virtualization Platform ?

Wind River® Helix™ Virtualization Platform enables the integration of various operating systems and applications with differing criticality levels onto a unified edge computing software solution. This approach not only enhances security and simplifies management but also ensures that critical infrastructure in sectors such as aerospace, defense, industrial, and medical is well-equipped for the future. As industries are compelled to transition to cloud-based systems and contemporary software, they still face the challenge of upholding their legacy applications. The Helix Platform effectively supports the coexistence of legacy software alongside newer applications, preserving essential functionalities. Additionally, it delivers the advantages of a scalable and agile infrastructure across diverse edge devices, facilitating improved performance and adaptability. In sectors with stringent regulations, the platform offers essential features for robust space and time partitioning, allowing multiple workloads to operate simultaneously without the need for extensive certification processes. This capability ensures that organizations can innovate while maintaining compliance and operational efficiency.

What is BMC Helix?

BMC Helix is a cloud-based platform that incorporates AI to enhance service and operations management, designed to give organizations a thorough overview, automation capabilities, and proactive management of their IT services, infrastructure, and operational processes. At the heart of BMC Helix is the seamless integration of IT service management (ITSM), operations management (ITOM/AIOps), asset and configuration management, service catalogs, ticketing systems, knowledge bases, self-service portals, and AI-driven automation agents, enabling businesses to manage incidents, problems, changes, assets, and service desk functions within a cohesive framework. The platform's innovative generative and "agentic" AI technology, known as BMC HelixGPT, optimizes repetitive tasks, reveals critical insights, categorizes frequent incidents for improved problem resolution, and offers or initiates corrective measures to reduce manual work and enhance response times. By harnessing such cutting-edge resources, BMC Helix equips organizations to significantly boost their operational efficiency and elevate the quality of their services. This holistic strategy not only streamlines IT management but also cultivates an environment that is more agile and responsive to the ever-evolving demands of the business landscape, ultimately leading to improved adaptability and customer satisfaction.

Media

Media

Integrations Supported

Check Point IPS
Check Point Infinity
Jitterbit
Rapita Verification Suite
VxWorks

Integrations Supported

Check Point IPS
Check Point Infinity
Jitterbit
Rapita Verification Suite
VxWorks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wind River

Date Founded

1981

Company Location

United States

Company Website

www.windriver.com/products/helix

Company Facts

Organization Name

BMC Helix

Date Founded

2025

Company Location

United States

Company Website

www.helixops.ai/it-solutions/bmc-helix.html

Categories and Features

Categories and Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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