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What is Windstream Enterprise UCaaS?

For savvy IT and business professionals, contemporary communication strategies are inherently based in the cloud. As fully remote teams become more prevalent, it is crucial for virtual workers to maintain seamless connectivity, enabling collaboration through all essential tools required for their responsibilities. Unified Communications as a Service (UCaaS) encapsulates this idea by delivering dependable, cloud-based solutions that can be deployed more rapidly and at a reduced expense compared to traditional on-premises options. Available through Windstream Enterprise, UCaaS consolidates a range of enterprise communication tools, including audio and video conferencing, messaging, and collaborative web features. By integrating these diverse tools, UCaaS greatly enhances organizational workflows, increases operational efficiency, and drives overall productivity. Moreover, when combined with Contact Center as a Service (CCaaS), it forms a comprehensive solution for customer service, making it an indispensable resource for businesses striving to refine their communication approaches. This synergy ultimately cultivates a more agile and responsive organization, one that is better prepared to tackle the challenges posed by today’s dynamic marketplace. In a world where adaptability is key, leveraging these cloud-based solutions can significantly elevate a company's competitive edge.

What is PortaSwitch?

PortaSwitch brings together Class 4/5 SIP softswitch capabilities (PortaSIP) and a convergent, real-time Online Charging System (PortaBilling) within one unified Service Management and Delivery Platform. Telecom operators, ISPs, MVNOs, and UCaaS providers use it to roll out, operate, and generate revenue from voice, messaging, IoT/M2M, and data services. Core features: - Fund-locking mechanism built into real-time billing to stop balances from being exceeded; - SIP-based call routing through a Class 4/5 softswitch, with support for IP Centrex/Cloud PBX; - Multi-site geo-redundancy delivering automatic failover and update-related uptime with no service interruption; - An open, API-driven architecture (REST) with unlimited-license customers getting full source code access. Deployment is flexible: a one-time unlimited license (billed per installation rather than by subscriber volume) or a usage-based monthly SaaS subscription, hosted on-premise or through Oracle Cloud Infrastructure.

Media

Media

Integrations Supported

Boomi
Windstream Enterprise CCaaS

Integrations Supported

Boomi
Windstream Enterprise CCaaS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

One-time
PortaSwitch can be deployed either in an on-premises private cloud installation with a license, or in a public cloud as a service

The PortaSwitch unlimited perpetual license does not depend on the number of subscribers or concurrent calls but rather covers an installation of a predefined number of instances and servers. The pricing of PortaSwitch in a cloud under SaaS model depends on the maximal capacity used during the month of service.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Windstream Enterprise

Company Location

United States

Company Website

www.windstreamenterprise.com/products/ucaas/

Company Facts

Organization Name

PortaOne

Date Founded

2001

Company Location

Canada

Company Website

www.portaone.com/telecom-products/portaswitch/

Categories and Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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