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What is Wing?

Wing transcends the typical virtual assistant service by providing exceptional advantages to its clients. Our platform allows users to design intricate tasks through intuitive Workflows using a simple drag-and-drop interface. You can configure these tasks to execute on a recurring basis or request them to be performed on demand. Our team consists of former consultants from prestigious global firms, including McKinsey and SAP, who are dedicated to enhancing your processes and workflows. With assistants spread across the world, all of whom are college graduates and fluent in English, we ensure high-quality support. Each assistant undergoes an intensive three-month training and evaluation period, supervised by experienced Operations Managers to guarantee excellence. Additionally, we prioritize your satisfaction by offering our assistants salaries that exceed market standards as an incentive for exceptional service. Although our headquarters are in San Francisco, we are committed to attracting the best talent without geographical constraints, giving us a diverse and skilled workforce. This global approach allows us to provide you with reliable support tailored to your unique needs.

What is Wing?

Wing has emerged as a revolutionary logistics solution designed explicitly for e-retailers and swiftly growing direct-to-consumer brands. It seamlessly integrates with all major eCommerce platforms and marketplaces, allowing for an efficient user experience. Our specialized implementation team plays a crucial role in ensuring your success by providing assistance with various aspects, from establishing shipping preferences to syncing with your online store. Users can effortlessly request collections, manage inventory, ship orders, track packages, deal with returns, communicate with customer service, and review invoices. This forward-thinking logistics platform is tailored for budding e-merchants, enabling them to optimize their operations and effectively scale their businesses. Whether shipments are fulfilled from their own locations or through our dedicated fulfillment centers, our mission is to deliver unmatched logistics services that empower businesses to focus on what is most important: boosting sales and enhancing customer satisfaction. Over the last five years, Wing has evolved from a modest apartment in Paris into extensive warehouse facilities throughout France, achieving the impressive milestone of shipping over 2 million parcels. Our journey is a testament to our unwavering dedication to growth, innovation, and excellence in customer service, demonstrating that we are committed to supporting our partners every step of the way.

Media

Media

Integrations Supported

Shopify
Asana
ClickUp
Clio
Freshdesk
HubSpot CRM
Jira
LinkedIn
Salesforce
Slack
Trello
Zapier
Zendesk
monday AI work platform

Integrations Supported

Shopify
HubSpot Customer Platform
Magento
PolyNetwork
PrestaShop
Wing Python IDE
WooCommerce

API Availability

API Availability

Pricing Information

$599 per month
Part-Time Assistant (4 hours a day, M-F) at $599 per month

Full-Time Assistant (8 hours a day, M-F) at $999 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Wing Assistant

Date Founded

2018

Company Location

United States

Company Website

wingassistant.com

Company Facts

Organization Name

Wing

Date Founded

2015

Company Location

France

Company Website

en.wing.eu/

Categories and Features

Conversational AI

Intent Recognition
Multi-Languages
Sentiment Analysis
Speech Recognition

Categories and Features

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

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