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What is WiredContact Enterprise?

WiredContact offers CRM solutions that can be hosted or installed on-premise, specifically tailored to fulfill your business needs. Our intuitive, cloud-based platform is backed by our extensive knowledge of CRM systems and dedicated, personalized support to ensure you have a great experience. What specific challenges are you encountering with your current CRM? We are keen to help you customize WiredContact to integrate seamlessly into your existing workflows. Rather than inundating you with detailed information about our Customer Relationship Management software, we aim for a clear and concise communication style. We value your interest and look forward to understanding your unique requirements. Every organization has distinct CRM needs, often requiring bespoke solutions that go beyond typical offerings. While this can sometimes incur high costs, at WiredContact, we have simplified the customization process to make it more efficient and cost-effective for you. Our system is designed with adaptability in mind, allowing us to quickly adjust to the precise features you need, thereby conserving both time and resources. Ultimately, we strive to provide a solution that not only meets your needs but also surpasses your expectations, ensuring your business thrives. Additionally, our commitment to your success is unwavering, and we are always here to support you throughout your CRM journey.

What is HelpWire?

HelpWire is an intuitive remote desktop service designed to provide fast IT support to both residential and commercial clients. It offers immediate assistance for devices running Windows, macOS, and Linux, as well as enabling unattended access to Windows and macOS systems, allowing technicians to swiftly connect to client machines and address problems without the need for expensive in-person visits. This service is specifically geared toward independent contractors, small to medium-sized IT support teams, managed service providers (MSPs), and help desks, ensuring that remote client assistance is efficient and effective. Key features of HelpWire include: - Rapid initiation of sessions through a simple URL - Both on-demand and unattended remote access capabilities - Comprehensive support for Windows, macOS, and Linux operating systems - Robust security measures featuring TLS/SSL and AES-256 encryption - The ability to invite team members for collaborative support - Support for viewing multiple monitors simultaneously - Quick and efficient file transfer options - Integrated multi-user chat for enhanced communication - A client directory for easy management of client information With these features, HelpWire stands out as an essential tool for IT professionals looking to streamline their support processes.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WiredContact Worldwide

Company Website

www.wiredcontact.com

Company Facts

Organization Name

Electronic Team, Inc.

Date Founded

2001

Company Location

United States

Company Website

www.helpwire.app/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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