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PylonPylon serves as a comprehensive support platform tailored for contemporary B2B enterprises. We equip post-sales teams with essential tools such as ticketing software, an omnichannel approach for B2B communications (including Slack Connect and Microsoft Teams), an interactive chat widget, a robust knowledge base, an AI-powered support bot, along with customer marketing and account management solutions. Our platform is designed specifically to address the unique needs of B2B businesses, enabling you to assist customers on their preferred channels while facilitating various support tiers. Our AI feature can generate support articles derived from previous issue resolutions, while our Triggers help formalize workflows and business processes. Additionally, with Macros, you can efficiently handle frequent inquiries. Engagement tracking allows for the dissemination of updates, newsletters, and new feature announcements to your clients. All customer information is meticulously organized and accessible in one centralized location, providing stakeholders with a comprehensive view of their team's ongoing concerns. If you're considering utilizing Slack for customer support, we would love to connect, as our users typically manage over 180 customer channels. The integration of these tools not only enhances communication but also streamlines the support process, leading to higher customer satisfaction and improved operational efficiency.
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ThinkificThinkific serves as a user-friendly platform that empowers individuals, educational institutions, and businesses to expand and monetize their educational offerings. It ensures a remarkable experience for both learners and instructors by providing a suite of customizable tools that enable the creation of captivating courses, effective content management, learner progress tracking, and the transformation of knowledge into meaningful educational resources. For larger enterprises, Thinkific offers Thinkific Plus, a mid-market solution that meets the needs of organizations seeking enhanced features, scalability, and greater control over their learning environments. This version includes comprehensive e-commerce capabilities along with extensive customization options such as personalized learning portals, detailed analytics, seamless integration with enterprise applications like CRMs and marketing tools, and dedicated customer support. Moreover, Thinkific Plus supports multi-admin functionalities, streamlined user management, and robust security measures, positioning it as the perfect solution for businesses with large teams or intricate training needs that aim to provide consistent and high-quality educational experiences on a large scale. Additionally, its ability to adapt to various organizational requirements makes it a versatile choice in the rapidly evolving landscape of online learning.
What is Wisdom Share?
Wisdom Share is a cloud-enabled mentoring platform that provides an array of features such as self-guided matching, user action plans, an event tracker, and an advanced matching algorithm. This platform enables users to connect mentors with mentees based on various skills and criteria. Additionally, Wisdom Share empowers users to establish learning goals and promotes effective communication among participants. Administrators have the capability to create a digital library for storing documents and educational materials, enhancing the overall learning experience. As a result, Wisdom Share fosters a collaborative environment that supports personal and professional growth.
What is Goodsted Ecosystem?
An innovative digital platform aims to help you live out your company's mission by engaging your workforce, enhancing their skills, and contributing positively to society. Explore the motivating initiatives that are blossoming within the community while uncovering unique opportunities that resonate with your talents and interests. Forge connections with individuals and organizations that share your mission, creating pathways for enduring partnerships. Enhance your community initiatives and honor your social value commitments through meaningful collaboration. Once you sign up, be sure to visit your profile to upload a picture, highlight your skills, and define your interests. In the 'Featured' area, you can include pertinent documents or images that illustrate the skills you wish to share in a volunteer capacity. Choose the plan that aligns best with your aspirations, whether you are just starting to make an impact or are ready to broaden your reach and advocate for change on a larger scale within your community. This platform not only facilitates valuable connections but also empowers you to effect real change in the areas that matter most to you, allowing your efforts to resonate deeply within the community. By participating actively, you contribute to a vibrant ecosystem of support and innovation.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$5,000 year
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Mentor Resources, Inc.
Date Founded
2001
Company Location
United States
Company Website
www.mentorresources.com
Company Facts
Organization Name
Goodsted
Company Location
United States
Company Website
www.goodsted.com
Categories and Features
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Mentoring
Action Item Tracking
Appointment Scheduling
Billing & Invoicing
Client Management
Course Management
Goal Management
Mentor Matching
Program Management
Progress Tracking
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce
Categories and Features
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys