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What is Wonderment?

Crafting remarkable experiences for customers after they finalize their purchases is essential. Proactively addressing potential questions about order status can prevent confusion before it even starts. By providing timely and branded updates on shipping, you can significantly enhance customer satisfaction. For eCommerce brands, transparency stands out as a powerful asset. Wonderment transcends the typical order tracking system; we offer an all-encompassing view of your shipments, enabling you to create a delightful post-purchase experience that exceeds expectations. It's crucial to keep customers updated on their order status, including any shipping delays or complications. This strategy not only increases customer satisfaction but also reduces support costs, creating a win-win situation for everyone involved. Offer immediate updates on orders through familiar platforms to heighten the overall customer experience. Empower your support and operations teams with daily summaries and real-time notifications about any stalled, delayed, or missing shipments, while ensuring internal communication flows smoothly via tools like Slack, Gorgias, or email. By implementing this streamlined approach, you can revolutionize customer interactions, cultivate loyalty, and ultimately set your business apart in a competitive market. In doing so, you create an environment where customers feel valued and informed every step of the way.

What is TrackAssured?

TrackAssured serves as an all-encompassing cloud platform tailored for shippers and brokers, providing a flexible customer portal that significantly enhances shipment tracking and visibility. What distinguishes TrackAssured from competing platforms is its remarkable capability to deliver over 90% visibility, especially when paired with the cutting-edge EZCheck-In tool, which eliminates the need for complex ELD integrations for drivers. This user-friendly tool facilitates the seamless collection of crucial event data for each shipment, making the process more efficient. As a leading provider of cloud-based tracking data aggregation and real-time shipment visibility, TrackAssured empowers shippers, carriers, and brokers with the tools needed to elevate service quality, boost sales, enhance operational efficiency, and reduce costs, all while mitigating risks and ensuring adherence to FSMA regulations. Additionally, the platform includes a robust FSMA Sanitary Transportation Compliance solution that guarantees temperature traceability for all parties involved, including consignees, and automatically retains records for regulatory compliance. By leveraging TrackAssured, organizations can significantly improve their logistics management while upholding high standards of accountability and transparency throughout the shipping journey, ultimately leading to a more streamlined and reliable supply chain.

Media

Media

Integrations Supported

Anypoint MQ
Attentive
Canopy
Ditat
EVAsoft
Elementum
Google Cloud Platform
Gorgias
Klaviyo
Oracle Cloud Infrastructure
Postscript
SAP Cloud Platform
Shopify
Shopify Plus
Slack
Stay AI
Trimble Business Center
Twilio
Zapier

Integrations Supported

Anypoint MQ
Attentive
Canopy
Ditat
EVAsoft
Elementum
Google Cloud Platform
Gorgias
Klaviyo
Oracle Cloud Infrastructure
Postscript
SAP Cloud Platform
Shopify
Shopify Plus
Slack
Stay AI
Trimble Business Center
Twilio
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wonderment

Date Founded

2020

Company Location

United States

Company Website

www.wonderment.com

Company Facts

Organization Name

e4score

Company Location

United States

Company Website

www.gete4score.com

Categories and Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Categories and Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

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