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What is WooCommerce?

WooCommerce is the world’s leading open-source ecommerce platform built on WordPress, empowering millions of merchants to design and operate completely customizable online stores. Its flexible architecture allows businesses of all sizes—from startups to large enterprises—to tailor every aspect of their store’s look, feel, and functionality. WooCommerce boasts an extensive ecosystem of thousands of extensions and themes that enable merchants to add advanced features like subscriptions, memberships, and complex shipping options. The platform integrates effortlessly with popular payment gateways, marketing tools, and logistics providers to streamline order processing and customer engagement. Merchants can sell across multiple channels including online storefronts, social media, marketplaces, and in-person through point-of-sale systems. WooCommerce offers comprehensive analytics and reporting features to help merchants monitor performance and optimize sales strategies. Developers have access to powerful APIs, frameworks like Hydrogen, and developer resources to build custom apps, themes, and headless commerce experiences. Supported by a large community and backed by Automattic, WooCommerce continuously innovates with new features and security enhancements. Successful brands like Nutribullet, House of Malt, and Dan-O’s Seasoning rely on WooCommerce to scale their ecommerce operations. Overall, WooCommerce provides merchants with full control, scalability, and creative freedom to grow their online business.

What is CRMlytics?

CRMlytics is a complimentary analytical CRM tool tailored specifically for WooCommerce users. Although WooCommerce stores generate a wealth of customer data, many do not capitalize on it effectively. This advanced plugin scrutinizes your historical orders and generates predictions based on that information, all while functioning on your own server, thereby removing the necessity for cloud storage and ongoing fees. The plugin focuses on three essential metrics that every store owner should keep an eye on: - Churn risk. Each customer receives a health score between 0 and 100, which helps you quickly pinpoint those who are becoming disengaged and might be at risk of leaving. - Next-order timing. It forecasts the number of purchases each customer may make over the next 30, 90, and 180 days, which aids in refining your outreach strategies. - Customer value. Through automatic RFM sorting, customers are organized into categories such as Champions, loyal regulars, slipping accounts, and lost customers, eliminating the need for tedious manual segmentation. Scores are produced almost immediately upon activation, as the tool takes advantage of your existing order data. If the information is present in WooCommerce, CRMlytics can analyze it, giving you insights capable of greatly improving your customer engagement efforts. By adopting this tool, you can seamlessly convert customer data into actionable insights while avoiding the complexities of extra costs or complicated setups, making it an invaluable asset for any WooCommerce store owner.

Media

Media

No images available

Integrations Supported

Beam.city
Commission Factory
Dash
Dataslayer
FreshBooks
Kiwi Sizing
Knowband Mobile App Builder
Kuebix
Orchid Pay
Order Desk
Oxygen
QW Hosting
Quicktalk
Rapid POS
Routee
Salesforce Data 360
Scaleo
Supporting Cast
Voyage
Web Hosting Hub

Integrations Supported

Beam.city
Commission Factory
Dash
Dataslayer
FreshBooks
Kiwi Sizing
Knowband Mobile App Builder
Kuebix
Orchid Pay
Order Desk
Oxygen
QW Hosting
Quicktalk
Rapid POS
Routee
Salesforce Data 360
Scaleo
Supporting Cast
Voyage
Web Hosting Hub

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Automattic

Date Founded

2000

Company Location

United States

Company Website

woocommerce.com

Company Facts

Organization Name

CRMlytics

Date Founded

2026

Company Website

crmlytics.com

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Shopping Cart

Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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