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What is Work Order Management?

Introduced to the online landscape in 1996, the Work Order Module serves as the flagship element of the growing OPRA toolset. OPRA enhances the deployment of a sophisticated and intuitive solution, removing the lengthy stress and analysis that typically accompany such changes. Our core philosophy is straightforward: "A system that lacks user-friendliness is not worth keeping." With the OPRA "fuse box," the platform can be customized to suit any governmental or corporate environment without difficulty. This versatility facilitates the quick activation or deactivation of features based on particular business needs. Whether you need site-level approvals, service department authorizations, notifications via text or email for urgent requests, or even tracking fixed assets and their maintenance records, OPRA caters to all these requirements. These examples represent just a fraction of the extensive customizable options provided by OPRA's fully Internet/Intranet compatible application, ensuring that every user can tailor their experience to meet their individual preferences. Additionally, the flexibility inherent in OPRA distinguishes it as an exceptional choice among traditional solutions, making it a leader in the market.

What is NovoGov?

NovoGov gives local government leaders visibility into the work their teams perform every day. The cloud platform connects work orders, infrastructure and municipal asset management, maintenance, code enforcement, permitting and licensing, inspections, and solid waste in one system. With the mobile app, crews record work where it happens, attaching photos and documents and scanning barcodes without returning to the office. Built-in GIS mapping integrates with Esri ArcGIS, and cost tracking for labor, parts, and FEMA-related costs helps back up budget requests. An online citizen portal lets residents submit requests and follow their status at any time. Staff configure their own fields and forms without technical support, and Novo's implementation team trains office and field staff and provides ongoing U.S.-based support. Founded in 1999, Novo Solutions is based in Virginia Beach, Virginia. Request a demo to receive quote-based pricing.

Media

Media

Integrations Supported

Integrations Supported

ArcGIS
ArcGIS CityEngine

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing is quote-based and tailored to each organization's size and modules. Request a demo for a quote.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Package Products & Services

Date Founded

1996

Company Location

United States

Company Website

www.opras.com

Company Facts

Organization Name

Novo Solutions

Date Founded

1999

Company Location

United States

Company Website

novosolutions.com

Categories and Features

Work Order

Not specified

Categories and Features

Customer Service

Not specified

Facility Management

Asset Management
Commercial Properties
Equipment Management
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Schools
Vendor Management
Work Order Management

Help Desk

Not specified

IT Asset Management

Not specified

Maintenance Management

Asset Tracking
Inventory Management
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Municipal

Animal Licensing
Code Enforcement
Inventory Management
License Issuance
Work Order Management

Public Works

Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Service Request Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Routing
Scheduling
Task Management

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