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What is WorkJam?

ALIGN THE FRONTLINE. WorkJam stands out as the premier platform for Retail Task Management and Digital Workplace solutions that cater specifically to frontline workers. With the confidence of renowned brands like Shell, Ulta Beauty, Circle K, Woolworths, and TJX, WorkJam provides a comprehensive suite to guarantee a consistent customer experience across various locations. Enhance productivity, compliance, and employee retention through a single mobile application that encompasses task management, location audits, communication, mobile training, crowd staffing, and much more. Boost Manager Efficiency Facilitate swift, bidirectional communication, oversee task audits, and streamline workflows between administrators, team leaders, and staff. Enhance Employee Productivity. Guarantee critical information is acknowledged. Quickly communicate with your entire team during emergencies. Stay compliant with evolving health and safety standards through easy access to the latest SOPs. Speed Up Training Utilize SCORM or xAPI videos to standardize procedures, while follow-up quizzes ensure employees grasp the material effectively. Break Down Language Barriers WorkJam offers automatic translation for in-line communications, allowing employees to receive information in their chosen language, which fosters better comprehension. Insightful Analytics Access real-time data regarding employee engagement, training status, or completion metrics, allowing for more informed decision-making within your organization, ultimately driving overall performance and success.

What is Know?

Bridge the divide between upper management and the operational team by promoting clear communication with each employee in your organization. Ensure effective oversight of attendance and diligently monitor the locations of all team members. Assign tasks with precision and keep track of them to improve safety in the workplace. Offer training sessions that are convenient for employees, regardless of where they are located. Streamline attendance management and team presence tracking to significantly reduce the burden of manual administrative tasks. Collect important field data, including incidents and challenges, to refine operational processes. Save precious time while generating immediate reports that aid in informed decision-making. Enable continuous onboarding and training opportunities that can occur anywhere, facilitating a more adaptable workforce. Aim to provide outstanding customer service by distributing jobs and monitoring their completion in real-time. Eliminate the confusion that arises from relying on paper documents, messaging systems, and phone communications. Swiftly share critical alerts and information with all relevant parties to maintain clarity. Ensure that your workforce remains connected and compliant with established standards. Actively seek and understand employee feedback to foster collaboration and boost operational efficiency. The KNOW system revolutionizes attendance tracking by simplifying the process into an efficient model. By integrating GPS technology, this innovative employee management tool enables automatic check-ins and check-outs based on geographical location, ensuring a hassle-free experience. This forward-thinking solution is crafted to enhance workflow while simultaneously improving employee engagement and satisfaction. By prioritizing streamlined processes and real-time communication, organizations can build a more cohesive and productive work environment.

Media

Media

Integrations Supported

ADP Enterprise HR
Aware
Dayforce
Microsoft Teams
Salesforce
Snappy
Tanda
Workday Extend
Workplace from Meta
intelliHR

Integrations Supported

ADP Enterprise HR
Aware
Dayforce
Microsoft Teams
Salesforce
Snappy
Tanda
Workday Extend
Workplace from Meta
intelliHR

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WorkJam

Company Location

Canada

Company Website

www.workjam.com

Company Facts

Organization Name

Know

Date Founded

2017

Company Location

Singapore

Company Website

www.getknowapp.com

Categories and Features

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Microlearning

Adaptive Learning
Asynchronous Learning
Built-In Course Authoring
Content Library
Evaluation Management
Gamification
Leaderboards
Progress Tracking
Quizzes
Rewards Management

Mobile Learning

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Certification Management
Content Management
Corporate / Business
Employee Training
Engagement Monitoring
Gamification
Media Management
Skills Tracking
Social Learning
Student Portal
Synchronous Learning
Testing / Assessments
Training Companies
Video Conferencing
Virtual Classroom
eCommerce

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Task Management

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Categories and Features

Safety Management

Audit Management
Corrective / Preventive Actions
Incident Management
Injury Reporting
Inspection Management
OSHA Recordkeeping
Safety Risk Assessment
Training Management

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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HSI Reviews & Ratings

HSI

Health and Safety Institute (HSI)