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What is Workelevate?

Workelevate is a decentralized exchange (DEX) platform specifically created to improve the employee experience by tackling issues in IT, HR, and Field Operations. The platform streamlines the IT support inquiry process by utilizing sophisticated tools such as a Self-Servicing Conversational AI Chatbot, a Self-Healing Agent, and an all-encompassing admin console. Our DEX platform offers seamless integration with numerous IT Service Management systems, including ServiceNow, BMC, Zoho Desk, and Symphony Summit, in addition to custom ITSM solutions that can be tailored to organizational needs. It also interfaces with HR Management Systems like Darwin Box, Ramco, SAP SuccessFactors, and People Strong, thereby ensuring a smooth user experience. Furthermore, the conversational chatbot is compatible with widely-used platforms such as Google Workspace, Microsoft Teams, Slack, WhatsApp, and most major web browsers. For larger corporations needing onsite support, we provide customizable offerings that include Conversational AI, Remote Support, and tailored Onsite Support to meet unique client demands. Conversely, smaller businesses can draw from our extensive 25+ years of expertise in end-user management, which guarantees they receive the essential support needed to boost their operational efficiency. This multifaceted approach enables us to meet a diverse array of organizational needs, assuring that every client, regardless of their size, can significantly enhance their employee experience while fostering a culture of continuous improvement.

What is Happilee?

Happilee.io is a specialized platform for the WhatsApp Business API, crafted to equip small and medium-sized businesses with essential tools for automating communications, managing customer service, and sending bulk notifications through WhatsApp. A key highlight of the platform is its intuitive drag-and-drop chatbot builder, which enables users to create responses for frequently asked questions without any coding knowledge, complemented by around-the-clock customer support. Additionally, it features a shared team inbox that streamlines communication management, fostering effective teamwork, alongside broadcasting options that enable targeted messaging to large groups. Furthermore, the platform supports WhatsApp Commerce, facilitating storefronts and in-chat purchases while providing scheduling functionalities for automated drip campaigns and personalized alerts like stock updates and promotional messages. With robust integration capabilities connecting over 1,000 applications, including notable names like Zapier, HubSpot, Zoho CRM, Shopify, and Google Sheets, it maximizes the utilization of Meta's APIs and a strong infrastructure. This comprehensive integration not only accelerates response times and boosts customer satisfaction but also enhances sales by leveraging official WhatsApp features, synchronizing with CRM data, and creating advanced automation workflows, ultimately resulting in more efficient business operations. Overall, Happilee.io stands out as an all-encompassing solution that addresses the diverse communication needs of modern enterprises.

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Integrations Supported

WhatsApp
Axis LMS
Facebook
Freshsales
Google Sheets
HubSpot CRM
Meta Ads Manager
Microsoft Teams
Pabbly Connect
Shopify
Slack
Workpex
Zapier
Zoho Books
Zoho CRM

Integrations Supported

WhatsApp
Axis LMS
Facebook
Freshsales
Google Sheets
HubSpot CRM
Meta Ads Manager
Microsoft Teams
Pabbly Connect
Shopify
Slack
Workpex
Zapier
Zoho Books
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Progressive Infotech

Date Founded

1998

Company Location

India

Company Website

www.progressive.in

Company Facts

Organization Name

Happilee

Company Location

India

Company Website

happilee.io

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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