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What is Workflow Pros?

Workflow Pros is a cutting-edge platform that harnesses the power of AI to deliver extensive Field Service Management and CRM solutions specifically designed for trade contractors and professionals in the home services sector, including HVAC, plumbing, electrical work, appliance repair, and roofing. Created by industry entrepreneurs, Workflow Pros unifies multiple essential functions such as dispatching, invoicing, marketing, and communication into a single, streamlined platform, thereby eliminating the need to juggle various separate tools. Notable features encompass: A 24/7 AI Dispatcher & Answering Service that adeptly handles incoming calls, prioritizes urgent requests, and integrates jobs into your scheduling system without any hassle. Smart Scheduling & Route Optimization tools that offer visual oversight of technician calendars, improve travel routes, and keep customers informed with automated live ETA updates. A specialized Mobile App for Technicians that empowers field workers to create multi-option estimates, manage payments, and capture job-related photos on-site. Automated Invoicing & Marketing functionalities that simplify post-job billing, promote the collection of online reviews, and facilitate SMS marketing campaigns, making sure every aspect of the process is addressed. With these powerful features, Workflow Pros not only boosts operational efficiency but also significantly enhances customer satisfaction and engagement, ensuring that businesses can thrive in a competitive landscape. Additionally, the platform's user-friendly interface allows for easy onboarding and quick adaptation, making it an ideal choice for professionals looking to optimize their service delivery.

What is Exoserva?

Exoserva provides an all-encompassing customer relationship management and field service solution specifically designed for contractors and home-service companies. This innovative platform aggregates numerous features such as managing customer relationships and leads, facilitating communication via calls and texts, scheduling appointments, dispatching services, and handling estimates, invoices, payments, and follow-ups automatically. An AI receptionist plays a crucial role by adeptly managing incoming communications, qualifying service requests, and scheduling appointments, while staff members benefit from web and mobile applications that help coordinate jobs and technicians effortlessly. Furthermore, the solution includes dedicated portals for both customers and vendors, offers customer-facing documentation, and integrates seamlessly with tools like QuickBooks Online and Google Calendar. Subscription plans are structured based on the size of the fleet and include monthly quotas for AI voice and SMS services. Technicians are empowered with a mobile application that provides job details, navigation to client locations, and the ability to capture photos and signatures for verification purposes. Prospective clients can also engage with an interactive AI voice demo and request guided setup support to fully grasp how the system can optimize their operational workflow. By uniting these diverse functionalities into a single, cohesive platform, Exoserva seeks to boost efficiency and elevate the quality of service delivery for its users, ultimately facilitating better performance across their businesses.

Media

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Media

No images available

Integrations Supported

Integrations Supported

Google Calendar
QuickBooks Online

API Availability

API Availability

Has API

Pricing Information

$600/month

Pricing Information

$499/month
The Wedge plan starts at $499/month. Plans vary by fleet size and include monthly AI voice and SMS allowances. Month-to-month plans are available without a long-term contract, and annual billing is also offered.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
iPhone

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Workflow Pros

Date Founded

2010

Company Location

Canada

Company Website

workflowpros.io

Company Facts

Organization Name

Knock Knock Contractor LLC

Company Website

exoserva.com

Categories and Features

Categories and Features

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