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What is WorkflowMania?

WorkflowMania serves as a robust online solution aimed at optimizing the management processes of repair shops by integrating work logs, staff management, customer relations, invoicing, and service ticket handling into one cohesive platform. This versatile system is especially beneficial for computer repair businesses, as well as various types of repair services. Its intuitive design is packed with essential features that facilitate the development, monitoring, and management of service tickets and workflows, ensuring clients are met with the responsiveness and accountability they desire. Users have the ability to categorize tickets efficiently into groups such as New, Open, Today's, Unpaid, My Tickets, Complete, Pickup, and Void, which streamlines the workflow significantly. Furthermore, it enables quick compilation of sales reports that include Service Item Repairs, Total Sales, and Parts & Labor Sales, offering valuable insights into business performance. WorkflowMania also extends its functionality to generate a vast selection of reports tied to tickets, sales, inventory, and parts management, thereby proving to be a vital asset in boosting operational efficiency for repair shops. In essence, this software not only alleviates the burden of routine tasks but also enhances customer satisfaction by facilitating superior service provision and quick response times. As a result, repair shops can rely on WorkflowMania to elevate their overall service delivery standards.

What is Prosoftly?

Boost your sales, refine your marketing techniques, and improve your customer service capabilities with a cohesive cloud-based solution. Prosoftly enables you to manage your sales processes effectively, securely maintain customer data, build robust business relationships, utilize marketing automation, and evaluate your sales performance—all from a single platform. The Prosoftly CRM employs a subscription model that continues until you opt to cancel, with automatic renewals taking place at the conclusion of each billing period, guaranteeing that your service remains uninterrupted. Each ticket's activity is carefully documented, providing a comprehensive corporate memory that can be accessed without needing to ask about individual ticket statuses. With the user-friendly drag-and-drop progress board, tracking the status of all tickets becomes a seamless task, facilitating efficient task and workflow management. This optimized approach not only conserves valuable time but also fosters improved teamwork throughout your organization, ultimately leading to greater productivity. Additionally, Prosoftly's integrated features empower you to make informed decisions, ensuring your business remains agile in a competitive landscape.

Media

Media

Integrations Supported

Facebook
Gmail
Google Calendar
LinkedIn
Mailchimp
QuickBooks Online
SendGrid
Stripe

Integrations Supported

Facebook
Gmail
Google Calendar
LinkedIn
Mailchimp
QuickBooks Online
SendGrid
Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

$14.99 per month
Free Trial Offered?
Free Version

Pricing Information

$7 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WorkflowMania

Company Location

United States

Company Website

workflowmania.com

Company Facts

Organization Name

Prosoftly

Company Location

United States

Company Website

www.prosoftly.com

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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