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What is Workplace from Meta?

A collaborative platform designed for teams to effectively work together and reach their objectives. Equipped with various tools, you and your teammates can engage from anywhere, making it vital to bring together everyone in your organization for empowerment and change, while offering familiar features such as groups, messaging, and video calls. Over 30,000 organizations globally, spanning various sizes, have successfully unified their teams through Workplace, and now you have the chance to be part of this community. Our instant messaging feature allows for both individual and group discussions, permitting communication through text, images, voice, and video with anyone in your organization. If a message is posted in another language, Workplace quickly translates it, aiding your progress toward becoming a truly global business. Groups act as specialized spaces for sharing updates, files, and feedback, providing a more organized and user-friendly alternative to traditional email threads. Moreover, the Org Chart feature allows you to swiftly find colleagues and their team information, helping you minimize the time spent searching for help and maximize your productivity. This interconnected model not only enhances efficiency but also nurtures a dynamic workplace culture that promotes collaboration and sparks innovation among team members. Ultimately, embracing this platform can lead to significant improvements in teamwork and overall organizational success.

What is 8x8 Work?

8x8 Work is an advanced unified communications and customer engagement platform designed to bring global teams and clients together through voice, video, and messaging in one seamless interface. It includes enterprise-grade PBX features with intelligent routing, mobility support, SMS, fax, and Global Reach® technology to guarantee reliable and high-quality connectivity from anywhere. Beyond traditional phone capabilities, the solution enables interactive video conferencing with AI-powered meeting summaries, noise suppression, polls, recordings, and collaborative whiteboards to help teams make faster, smarter decisions. Asynchronous team chat and file sharing allow workflows to continue without disruption, fostering continuous productivity in remote and hybrid environments. AI plays a pivotal role, eliminating repetitive tasks by generating transcriptions, summaries, and recaps for meetings, voicemail, and chats, ensuring that no critical detail is lost. The platform’s versatility is enhanced by powerful integrations with Microsoft Teams, Google Workspace, Salesforce, ServiceNow, and Zendesk, streamlining workflows across diverse business ecosystems. Organizations also benefit from advanced analytics, giving them actionable insights into performance and communication quality. Security is a top priority, supported by global compliance standards like HIPAA, ISO 27001, PCI DSS, GDPR, and SOC 2 Type II certifications. Whether powering contact centers, enhancing CX, or enabling cross-departmental collaboration, 8x8 Work adapts to diverse communication needs. By modernizing systems, organizations can reduce risks, build trust, and position themselves for long-term growth.

Media

Media

Integrations Supported

Google Workspace
Microsoft 365
Salesforce
50skills
ADP Retirement Services
Dropbox
Facebook
FacilityBot
Jira Service Management
Onna
PagerTree
Qumu
Sangfor Athena SWG
Smartsheet
SurveyMonkey
SurveyMonkey Enterprise
Zoom
inspace

Integrations Supported

Google Workspace
Microsoft 365
Salesforce

API Availability

API Availability

Pricing Information

$4 per user per month
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Meta

Date Founded

2004

Company Location

United States

Company Website

www.workplace.com

Company Facts

Organization Name

8x8

Date Founded

1987

Company Location

United States

Company Website

www.8x8.com

Categories and Features

Audio Conferencing

Not specified

Collaboration

Brainstorming
Calendar Management
Project Management
Task Management
Video Conferencing

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Chat / Messaging
File Sharing
Knowledge Management
Newsletter Management

File Sharing

Chat / Messaging
Collaboration
Document Management
Drag & Drop
File Synchronization
Workflow Management

Internal Communications

Chat/Messaging
Newsletter Management
Photo Gallery

Meeting

Action Item Tracking
Agenda Management
Attendee Management

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Productivity

Collaboration
File Sharing
Notes Management
Project Management
Task Management
Team Chat

Task Management

Mobile Access
To-Do List View

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication

Activity / News Feed
File Sharing
Search
Task Management
Video Conferencing

Unified Communications

Audio / Video Conferencing
Chat / Messaging
File Sharing
Mobile Access
Multi-User Collaboration

Video Conferencing

Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Web Conferencing

Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Categories and Features

Audio Conferencing

Not specified

Business Phone Systems

Call Routing
Employee Directory
Mobile Access
Web Conferencing

Business VoIP

Contact Management
Unified Communications

Call Forwarding

Not specified

Cloud PBX

Virtual Extensions
Web Conferencing

Team Chat

Not specified

UCaaS

Not specified

Video Conferencing

Not specified

Web Conferencing

Not specified

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