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What is X-Force Energy Management?

X-Force is a comprehensive suite of software solutions developed by SSM InfoTech, aimed at digitizing manual workflows to reduce paperwork and drive industries towards the advancements of Industry 4.0. With a flexible development framework, X-Force meets the unique needs of industrial clients by providing tailored solutions and an easy-to-use interface, allowing users to choose their desired accessibility features. The X-Force Historian System is a sophisticated time series data historian built on an advanced MSSQL core, capable of scaling to support up to 100,000 tags while achieving a remarkable performance rate of 30,000 samples per second. Additionally, XHS facilitates the centralized collection of data from various sources, offering users insightful process screens, trend analyses, and detailed dashboards for effective reporting. This innovative strategy not only streamlines data management processes but also equips industries with the tools to make strategic decisions based on real-time analytical insights, ultimately fostering a more agile and data-driven operational environment. Such capabilities ensure that businesses can respond dynamically to changes and maintain a competitive edge in their respective markets.

What is KnowledgeForce?

Market Force has introduced the innovative KnowledgeForce® platform, a state-of-the-art technology aimed at efficiently collecting, integrating, and visualizing customer experience (CX) data. Utilizing sophisticated big data techniques, this platform compiles customer feedback from multiple origins, including Market Force, outside vendors, or direct data submissions. KnowledgeForce empowers executives, managers, franchise proprietors, and on-site staff to explore geographic specifics and identify areas for enhancement, facilitating prompt corrective measures. The system is designed to present information based on user roles, enabling stakeholders to obtain comprehensive enterprise insights while also accessing detailed site-specific data effortlessly. Store managers and franchisees can track key performance indicators pertinent to their locations and compare them against regional or corporate standards. Furthermore, KnowledgeForce provides more than 50 customizable reports that can be accessed online or distributed automatically. This adaptability guarantees that every user has the essential information required to foster improvements in customer experiences universally, contributing to overall business success. As businesses strive to stay ahead, leveraging such a platform becomes crucial for optimizing customer engagement and satisfaction.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

SSM InfoTech Solutions

Company Location

India

Company Website

www.ssminfotech.com

Company Facts

Organization Name

Market Force

Date Founded

2005

Company Location

United States

Company Website

www.marketforce.com

Categories and Features

Energy Management

Cost / Use Reporting
Load Control

Categories and Features

Customer Experience

Not specified

Data Visualization

Not specified

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