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What is XCalibre?

XCalibre serves as a robust software tool for overseeing equipment calibration, allowing users to keep a thorough record of all calibration activities. Specifically designed for Microsoft Windows, this application meets the needs of small and medium-sized enterprises (SMEs) that might struggle with the high costs associated with comprehensive calibration software, yet still require effective management systems. Originating as a Microsoft Access database application, Version 1.0 established the foundational framework for its evolution, while Version 2.0 maintains the original database back-end but significantly improves the user experience with a more user-friendly and intuitive front-end interface. This progression in the software's design underscores a dedication to delivering practical calibration management solutions that strike a balance between affordability and functionality. Additionally, XCalibre continues to adapt to the evolving needs of its user base, ensuring that SMEs have access to the tools necessary for effective calibration management.

What is Calibre?

Calibre is recognized as an exceptional call recording solution that transforms recorded conversations and their associated metadata into useful insights for informed decision-making. Serving as a reliable and all-encompassing resource for business improvement, Calibre enhances not only performance and productivity but also boosts customer satisfaction while effectively reducing risks, cutting operational costs, and driving up profitability. Engineered with advanced digital recording features and a smart framework, Calibre is versatile enough to meet the needs of contact centers of various sizes. Clients can confidently adopt Calibre, thanks to the support of prompt and professional certified technicians alongside the I’m Alive™ proactive monitoring system. Moreover, Calibre includes an Advanced API and event triggers to guarantee the secure storage of sensitive information and adherence to strict security standards. Communications are strengthened through layered algorithms and robust data encryption, ensuring limited access and protection of confidential information, which ultimately creates a secure atmosphere for all users. Additionally, the comprehensive nature of Calibre’s services establishes it as a critical ally in the pursuit of operational excellence, enabling businesses to thrive in a competitive landscape.

Media

Media

Integrations Supported

Integrations Supported

Azure Marketplace
Linc

API Availability

API Availability

Pricing Information

$75 one-time payment

Pricing Information

$15000 one-time payment

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Australian Coatings Resources

Company Location

Australia

Company Website

www.coatings.net.au/XCalibre.html

Company Facts

Organization Name

HigherGround

Date Founded

1973

Company Location

United States

Company Website

www.higherground.com/calibre

Categories and Features

Calibration Management

Calibration Schedules

Categories and Features

Call Recording

Archiving
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording

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