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What is XDS?

XDS equips your operations team with the tools needed to manage calls, dispatch vehicles, oversee fleet activities, access trip histories and statistics, create detailed reports, and monitor clients, all with a simple click. By utilizing permission-based access to system functionalities, you can exercise strict control over your operations consistently. At the same time, the XDM software allows drivers to receive job information directly on their pagers or wireless email devices, ensuring that fare details are communicated seamlessly from dispatchers to drivers without the possibility of other drivers eavesdropping via voice radio, thus avoiding job scooping. Moreover, the XDM software can be customized to include specific details within the messages sent to drivers, as long as the character limits set by each carrier are respected, promoting effective and secure communication. This degree of customization not only boosts operational efficiency but also minimizes the chances of miscommunication, ultimately leading to a smoother workflow and improved service delivery.

What is Mindcat Dispatch?

Mindcat Dispatch offers an all-encompassing solution for delivery operators managing their drivers in the UAE and Saudi Arabia through a cloud-driven fleet management and dispatch application. This platform compiles orders from multiple channels, such as WhatsApp, phone calls, websites, and merchant portals, into an intuitive dispatch board that enables staff to assign drivers, streamline delivery routes by location, and track job progress in real-time. With the mobile app, drivers can easily view their delivery stops, navigate quickly, record cash transactions or coupons, and provide proof of delivery via images or signatures. Customers enjoy the advantage of tracking links to oversee their orders, while the operations and finance teams have access to detailed information about order histories, driver and vehicle statistics, and total cash amounts. Furthermore, Mindcat Dispatch includes business ordering portals, in-depth reporting, and data export functionalities, in addition to seamless integrations with POS systems, ERP solutions, and online retailers through APIs and webhooks. The platform also supports customizable deployment options, ensuring installations can be adapted to suit local requirements or hosted on the client's own cloud infrastructure or servers, significantly enhancing flexibility for diverse business needs. As a result, Mindcat Dispatch not only improves operational efficiency but also fosters better communication between all stakeholders in the delivery process.

Media

Media

Integrations Supported

NilRead
SQL Server

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

AED 119 per driver per month
You pay per driver per month. The price per driver drops as your fleet grows: each band’s price applies only to the drivers inside that band. Dispatchers, admins and finance users are free.

Band: AED | SAR | USD per month
1 to 10: 119 | 119 | 32
11 to 50: 59 | 59 | 16
51 to 200: 45 | 45 | 12
201 and up: 35 | 35 | 9.50
Worked example. A water distributor with 30 drivers pays 10 × 119 + 20 × 59 = AED 2,370 a month (SAR 2,370, about USD 645). With 10 drivers it is AED 1,190. With 200 it is AED 10,300.

How you run it changes the multiplier.

Shared, hosted by us in the UAE: The driver price above | 3 drivers (AED/SAR 357)
Your own copy, hosted by us in the UAE or Saudi Arabia: Driver price × 2.25 | AED/SAR 18,349 (USD 4,996)
In your own cloud or servers, run by us: Driver price × 1.25, and you pay your cloud bill directly | AED/SAR 11,549 (USD 3,145)
Set up with you, at every size. Mindcat Dispatch has no self-serve start yet. Your drivers’ app is built and published under your own Apple and Google store accounts, which is hands-on work, so every plan starts with a written plan and the setup below.

One-time setup. Up to 10 drivers: AED/SAR 7,500 (USD 2,042). 11 to 50: AED/SAR 14,900. 51 to 200: AED/SAR 29,900. Above 200: from AED/SAR 59,900, scoped in writing. Setup covers your branding on the console, tracking page and driver app, importing drivers, vehicles and places, and training dispatchers and drivers in Arabic and English. In your own cloud, setup adds AED/SAR 8,900 (USD 2,423) for building it in your account, a security review and the runbook your IT team keeps.

Billed at cost, outside the driver price. WhatsApp and SMS messages, Google Maps, payment gateway fees and any AI use. We connect your own accounts so you see those bills directly. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Mobile Knowledge

Company Location

Canada

Company Website

mobile-knowledge.com/solutions/dispatch/expert-dispatch-system-xds/

Company Facts

Organization Name

Mindcat Technology Consultants FZE

Date Founded

2022

Company Location

F-15, Warba Center, Deira, Dubai, United Arab Emirates

Company Website

mindcat.ai/apps/dispatch

Categories and Features

Transportation Dispatch

Vehicle Tracking

Categories and Features

Transportation Dispatch

Computer Aided Dispatch
Customer Database
Order Management
Routing
Scheduling
Vehicle Tracking

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