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What is XDS?

XDS equips your operations team with the tools needed to manage calls, dispatch vehicles, oversee fleet activities, access trip histories and statistics, create detailed reports, and monitor clients, all with a simple click. By utilizing permission-based access to system functionalities, you can exercise strict control over your operations consistently. At the same time, the XDM software allows drivers to receive job information directly on their pagers or wireless email devices, ensuring that fare details are communicated seamlessly from dispatchers to drivers without the possibility of other drivers eavesdropping via voice radio, thus avoiding job scooping. Moreover, the XDM software can be customized to include specific details within the messages sent to drivers, as long as the character limits set by each carrier are respected, promoting effective and secure communication. This degree of customization not only boosts operational efficiency but also minimizes the chances of miscommunication, ultimately leading to a smoother workflow and improved service delivery.

What is Swaggy?

Swaggy offers an all-encompassing solution for taxi dispatch and ride-hailing, specifically aimed at helping taxi companies, private-hire fleets, and ride-hailing services efficiently manage their bookings and operational tasks. The platform comes equipped with a variety of features, including branded mobile applications for passengers and drivers, a user-friendly dispatcher interface, options for both automated and manual driver assignments, real-time tracking of trips and vehicles, as well as web and partner booking capabilities. Passengers enjoy the convenience of scheduling rides in advance or booking them instantly while being able to monitor their journeys in real-time. At the same time, drivers can use the driver application to accept job requests and manage their ongoing trips. For services operating on a metered basis, a GPS taxi meter accurately calculates fares according to set tariffs and can even record fares offline during specific periods, syncing the data once internet access is established again. Moreover, the platform supports a multitude of fleet and service configurations, encompassing payment processing, trip record maintenance, driver balance oversight, receipt generation, management of outstation trips, and fare bidding possibilities. Each business has the opportunity to personalize modules, integrations, and market-specific settings to align with their distinct requirements, which ensures a customized experience that boosts operational efficiency. Additionally, Swaggy’s adaptable nature enables it to respond effectively to shifting market trends and technological innovations, solidifying its position as an indispensable resource for transportation enterprises. This versatility not only benefits the businesses but also enhances the overall user experience for both drivers and passengers alike.

Media

Media

No images available

Integrations Supported

NilRead
SQL Server

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Not specified

Company Facts

Organization Name

Mobile Knowledge

Company Location

Canada

Company Website

mobile-knowledge.com/solutions/dispatch/expert-dispatch-system-xds/

Company Facts

Organization Name

Swaggy Infolabs

Date Founded

2020

Company Location

India

Company Website

swaggyinfolabs.com

Categories and Features

Transportation Dispatch

Vehicle Tracking

Categories and Features

Taxi Dispatch

Not specified

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