XRM System vs. Turn

With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.

Manage Every Purchase & Payment in One Place Order.co centralizes purchasing across all your vendors. Teams can shop from a customized catalog, submit orders for approval, and let the platform handle the rest. From logging into vendor sites and placing e-commerce orders on your behalf to generating compliant POs and reconciling invoices, Order.co eliminates manual tasks and ensures that every purchase is compliant, trackable, and on budget. Unlock 5-8% cashback rewards with AI-Powered Sourcing Order.co’s AI sourcing scans thousands of vendor data points — such as pricing, delivery speed, reliability, and more — to identify the best-fit supplier for each purchase automatically. Tap into a network of 15,000+ suppliers, access exclusive discounts, and proactively respond to shifting market conditions like price swings and tariff changes. Most customers save 5–10% in categories like maintenance and office supplies. Simplify Invoice Management & Automate Payments Reduce invoice processing time by over 80% with automated coding, 3-way matching, and reconciliation. Sync directly with QuickBooks Online, Sage Intacct, NetSuite, and more to pay on your terms and close your books faster, with fewer errors. Plus, unlock more float than traditional credit cards or card-based spend management solutions. Control Spend Without Slowing Teams Down Set granular approval workflows and custom budgets by user, location, or GL code. Order.co ensures teams stay compliant, even when ordering from e-commerce sites, while flagging fulfillment risks or delays, suggesting smarter alternatives automatically. Gain Real-Time Spend Insights & Forecast with Confidence Track spend as it happens. Get a real-time view of spend by department, vendor, or location. Evaluate supplier performance and forecast with predictive insights that help your business stay ahead of change.

Bridgit is the leading AI workforce planning software built exclusively for construction. Founded with a simple mission — to help the construction industry maximize profits by taking a people-first approach — Bridgit has become the definitive workforce planning platform for top ENR-ranked contractors across North America. Construction's biggest challenge isn't winning work. It's having the right people ready to deliver it. Between pursuits, awarded projects, and active work across multiple offices, the moving parts within workforce planning are endless. Spreadsheets create blind spots, disconnected tools slow decisions, and last-minute scrambles put both margins and people at risk. Bridgit solves this by giving operations leaders one clear, real-time view of their entire workforce — so they can plan proactively instead of react constantly. Bridgit is a complete workforce planning solution built hand-in-hand with general contractors. It centralizes project pipelines, people data, skills, certifications, utilization, and forecasting in a single platform — replacing the whiteboards, spreadsheets, and gut-feel decisions that have defined the industry for decades. Bridgit AI layers on intelligent staffing recommendations and experience-based matching, helping teams put the right person on the right project, every time. Trusted by over 40% of the ENR 400 — including Balfour Beatty, Skanska, Ryan Companies, and Rogers-O'Brien — Bridgit integrates seamlessly with Procore, Autodesk Construction Cloud, Salesforce, BambooHR, Unanet, and more. Recently expanded to serve specialty contractors with purpose-built Labor Forecasting and Crew Management capabilities, Bridgit now supports the full construction workforce from the GC's office to the trades in the field.

Intellimas offers a no code/low code software solution featuring a spreadsheet and form interface that enables customers to create web applications tailored to their specific business processes. Designed for rapid data entry, analytics, exception management, and seamless access to live data from various systems, Intellimas facilitates an effortless transition from traditional spreadsheets through its intuitive grid UI. This all-encompassing perspective, combined with the form view, empowers users to manage an endless array of use cases effectively. Intellimas can be implemented either on-premise or through our cloud platform, providing flexibility to meet diverse needs. After the initial implementation, customers often discover numerous additional applications for Intellimas within their organizations. Add Intellimas to your toolkit for building enterprise applications. We invite you to reach out for a demonstration and inquire about our complimentary trial offer to explore the capabilities of Intellimas further!

Transformify (TFY): One Platform for Global Hiring and Contractor Payments Hiring across borders doesn’t have to be complicated. Transformify (TFY) is a simple, all-in-one platform for global hiring and contractor management—built to help teams grow faster while staying compliant. Recruiting is easy with TFY’s AI-powered ATS. From ChatGPT-assisted job descriptions to smart candidate matching and predictive hiring insights, TFY helps you find the right talent without the guesswork. Once you’ve hired, onboard your team in one click. Contracts? Documents? Sorted. Compliance worries? TFY’s Contractor of Record (AOR) service helps mitigate contractor misclassification risks worldwide. Pay contractors in 184 countries using Revolut, Payoneer, PayPal, Venmo, local bank transfers, push to card, SWIFT, SEPA—or 28+ cryptocurrencies. One platform. No tool chaos. 🏆 2025 British Recruitment Award and GBEA award winner. Ranked among the Top 200 fastest-growing companies in the UK.

Humanly is the AI hiring platform for hourly, frontline, and high-volume recruiting teams. Most frontline hiring teams don't struggle with a lack of applicants — they struggle with speed, staffing continuity, and keeping qualified candidates engaged long enough to hire them. Humanly solves that by automating candidate engagement, screening, scheduling, and interviewing across chat, phone, and video — so a candidate who applies at 9pm is on your calendar by morning. The platform combines an AI Recruiter, AI Interviewer, Talent CRM, and ATS into a single connected hiring system designed to keep a continuous flow of ready-to-work candidates moving through the funnel. Recruiting teams can engage every applicant, conduct structured interviews at scale, and reduce manual work while maintaining fast, consistent hiring operations. Humanly engages more than 250,000 candidates each month and has conducted over five million interviews. Customers report up to 8× faster time-to-hire, 20+ hours saved per recruiter each week, and candidate experience scores averaging 4.8 out of 5. Key capabilities include AI candidate engagement across chat, SMS, voice, and video; structured AI screening and interviewing with objective scoring; automated scheduling across calendars and hiring events; Talent CRM for sourcing, rediscovery, and re-engagement; and centralized analytics for pipeline health and compliance. Humanly integrates with leading ATS systems and is designed with fairness and transparency in mind, working with external experts to audit and mitigate bias. Purpose-built for healthcare, hospitality, retail, logistics, and other industries where staffing continuity isn't optional.

TE Recruit™ is an applicant tracking system and recruiting CRM designed for staffing agencies, executive search firms, and independent recruiters. The platform brings candidate sourcing, client relationship management, job orders, pipelines, communications, tasks, and placement activity into one connected workspace. Its intuitive and configurable design helps recruiting businesses standardize processes, improve team adoption, and reduce the administrative friction that can slow recruiters down. Teams can customize workflows and pipelines, automate routine follow-up, create email sequences, parse resumes, post jobs, track activity, and manage candidates, companies, contacts, and open positions. Dashboards and reporting give owners and managers clearer visibility into recruiter performance, pipeline progress, and overall business activity. TE Recruit also includes practical AI tools that help recruiters work more efficiently. AI People Search uses semantic search technology to identify relevant candidates based on meaning and context, providing an alternative to traditional keyword and Boolean searches. Additional AI capabilities support job description creation and search development. Built-in integrations connect TE Recruit with email, job boards, calling and texting platforms, and other recruiting technology. TE Recruit Pro includes an open API for firms that need custom integrations, automated data sharing, or more advanced workflows. Onboarding, training, and responsive customer support are included, helping teams adopt the platform quickly and continue getting value as their business evolves. Recruiting firms can also add TE Network™, Top Echelon’s split-placement recruiter network. Through the integrated Network Feed, members can access additional candidates, job orders, and collaboration opportunities directly within TE Recruit. TE Recruit gives recruiting businesses flexible technology, useful automation, stronger operational visibility,

Intelex provides an integrated software solution designed to manage Environmental, Health, Safety, and Quality (EHSQ) initiatives effectively. Its versatile platform is engineered to gather, control, and analyze EHS and Quality data in a comprehensive manner. This solution is accessible on any device, aligning perfectly with the demands of your workplace. Utilizing Intelex allows your organization to: Enhance the results of your EHSQ program by overseeing workflows for improved performance and control. Identify trends and behaviors through effective goal-setting to enrich insights and enhance decision-making within your EHSQ framework. Reduce incidents and minimize administrative burdens by adeptly supervising, managing, refining, and deriving insights from your safety data with our user-friendly safety software. Streamline the management and reporting of air, water, and waste emissions while overseeing environmental outputs to achieve sustainability goals. Encourage continuous quality improvements by effortlessly recording and tracking all instances of nonconformity within a centralized, web-based system, allowing for trend analysis across multiple departments or locations. Intelex also aids in navigating compliance with global standards and regulations like OSHA, WCB, ISO 45001, EPA, and ISO, fostering a culture of safety and accountability within your organization. By leveraging these tools, companies can not only comply with regulations but also drive long-term growth and sustainability.

For more than five decades, Jesta I.S. has established itself as a prominent player in the enterprise software solutions market, catering to a diverse clientele that includes retailers, etailers, wholesalers, and manufacturers, particularly in the apparel and footwear sectors. Their flagship product, the Vision Suite, is a cloud-native platform meticulously designed to enhance both back-end and front-end supply chain processes. It encompasses a wide range of functionalities, from trade and product management to merchandising and point of sale systems. By eliminating the challenges posed by fragmented applications, it offers real-time insights into inventory across the enterprise, orders from various channels, and data from AI-powered customer relationship management systems. Furthermore, the platform accommodates multiple brands, currencies, and languages, enabling businesses to deliver cohesive omnichannel shopping experiences that meet modern consumer demands. This adaptability ensures that clients can maintain competitiveness in an ever-evolving market landscape.

The SBS QMS Suite is composed of five interrelated software modules designed to enhance Quality compliance efficiency. 1) The SBS Quality Database includes tools for managing CAPA and 8D corrective actions, overseeing nonconformance issues, conducting risk analyses such as FMEA and SWOT, handling various audit management needs, and ensuring Environmental Health and Safety (EHS/HSE) compliance. 2) SBS Ground Control focuses on managing employee training through a Learning Management System (LMS), offering self-paced training options, and providing document control features. 3) SBS Asset Tracking Database oversees calibrated equipment, preventive maintenance schedules, and comprehensive asset inventory management. 4) The SBS Inspection Database captures and records inspection data for incoming materials, in-process checks, and final product assessments, allowing for the generation of real-time SPC charts, development of inspection and control plans, and archiving data for future statistical evaluations. 5) The SBS Vendor Management maintains an approved vendor list (AVL), formulates vendor qualification plans, and tracks the qualification history of suppliers. Each of these modules may be purchased individually or in any combination to meet your needs. On-premise and cloud-based options are available. Free demos are available for download or contact us for a cloud-based demo.