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What is Xeno?

Xeno is a cutting-edge messaging platform designed to improve your capacity to interact, convert, and keep customers engaged through instant replies. It strengthens the relationship between your team and clients, no matter the language or communication channel. The core advantage of Xeno is its skill in attracting fresh leads, converting these leads into devoted customers, guaranteeing their contentment, and sustaining an effective feedback loop—all while reducing complications and technical challenges. By using Xeno, businesses can effortlessly enhance their communication strategies, resulting in stronger customer relationships and overall business expansion. With its user-friendly interface and advanced features, Xeno positions itself as an essential tool for modern customer engagement.

What is Social Intents?

Provide live chat assistance on your website using the collaboration platforms you're already familiar with, such as Microsoft Teams, Google Workspace, Slack, and Zoom. Easily create AI chatbots powered by ChatGPT with just a single click, ensuring that your chatbots can step in whenever your agents are not available. You can also develop chatbots for WhatsApp, SMS, and Messenger that can seamlessly transfer conversations to human agents when necessary. There's no requirement to master new software for customer support. This approach allows you to connect with prospective customers at the moment they seek assistance, boosting your chances of closing more deals and enhancing your online revenue potential. By streamlining customer interactions, you can foster better relationships and drive overall business growth.

Media

Media

Integrations Supported

Easyflow
Shopify
WordPress
Zapier
Google Analytics
Integrately
KonnectzIT
Salesforce
Stripe
Trello
Twilio

Integrations Supported

Easyflow
Shopify
WordPress
Zapier
ChatGPT
Cisco Webex
Claude for Legal
Facebook Messenger
Gemini
Microsoft Teams
WhatsApp
Wix
Zoom

API Availability

API Availability

Has API

Pricing Information

$77 per month
$65 per month if paid annually (2 months free)
Free Trial Offered?

Pricing Information

$39 per month
Billed monthly or annually.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Xeno

Date Founded

2018

Company Location

United States

Company Website

xenoapp.com

Company Facts

Organization Name

Social Intents

Date Founded

2017

Company Location

United States

Company Website

www.socialintents.com

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

Live Chat

Not specified

Categories and Features

AI Chatbots

Not specified

Chatbot

Call to Action
Human Takeover
Inline Media / Videos
Natural Language Processing
Reporting / Analytics
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Communications Management

Batch Communications
Chat / Messaging
Multi-Channel Communications
On-Demand Communications
Personalization

Customer Service

Alerts / Escalation
Call Center Management
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Live Chat
Multi-Channel Communication
Real-time Chat
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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