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What is Xsite?

Xsite is a digital platform tailored for museums, heritage locations, historic residences, parks, and a variety of cultural venues to create self-guided tours for their guests. This innovative service empowers staff to organize tour locations, incorporate existing scripts, multimedia content, and provide visitors with diverse experiences through audio, video, or AI assistance accessible via QR codes, NFC tags, access codes, or links on mobile devices, with no app to install. The AI guide, utilizing content approved by the institutions, delivers customized responses, while features like GPS and indoor navigation help visitors maneuver through the venue seamlessly. The tours can also be enhanced with options for multiple languages, offline availability, as well as accessibility features including screen-reader compatibility, adjustable text size, and audio descriptions. Organizations can choose to offer these tours for free or as a paid service, and some plans include analytics that provide insights into visitor engagement, completion rates, length of visits, and linguistic preferences. Xsite also provides a free tier along with several paid plans that have specific usage limits based on the number of monthly station views. Ultimately, Xsite is designed to enrich the visitor experience at cultural locations, making it easier for institutions to foster engagement and appreciation for their offerings. With its user-friendly interface and versatile features, Xsite stands out as a valuable resource for enhancing how visitors interact with cultural heritage.

What is Doubleknot?

Doubleknot is a software solution designed to optimize management processes for various organizations, providing an extensive suite of tools for managing ticket sales, memberships, event registrations, reservations, donations, and retail sales. This platform is especially beneficial for visitor-focused institutions, such as zoos, museums, day camps, and retreat centers, in addition to non-profit and mission-oriented organizations. Renowned for its intuitive design, Doubleknot incorporates a range of integrated features, which include communication tools, email marketing, payment processing, event planning, and comprehensive reporting and analytics. These functionalities empower users to boost their operational productivity while fostering better connections with their audience. Ultimately, Doubleknot serves as a versatile tool that can adapt to the specific needs of diverse organizations, enhancing their overall effectiveness.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Pricing Information

$59/month
Free plan: $0/month, with 7 stops, 2 languages and 1 editor seat. Plus starts at $59/month for up to 5,000 monthly station views; eligible founding members can lock in $33/month. Pro starts at $199/month for up to 25,000 monthly station views. Enterprise starts at $899/month for over 250,000 monthly station views, with custom terms available. Paid plans include free onboarding.
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Xsite

Company Website

xsite.com

Company Facts

Organization Name

Doubleknot

Date Founded

1998

Company Location

United States

Company Website

www.doubleknot.com

Categories and Features

Museum

Ticketing

Categories and Features

Event Registration

Not specified

Museum

Event Management
Gift Shop POS
Membership Management
Ticketing

Nonprofit

Donor Management
Dues Management
Event Management
Member Database
Membership Management

Retreat Management

Not specified

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