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What is Xsite?

Xsite is a digital platform tailored for museums, heritage locations, historic residences, parks, and a variety of cultural venues to create self-guided tours for their guests. This innovative service empowers staff to organize tour locations, incorporate existing scripts, multimedia content, and provide visitors with diverse experiences through audio, video, or AI assistance accessible via QR codes, NFC tags, access codes, or links on mobile devices, with no app to install. The AI guide, utilizing content approved by the institutions, delivers customized responses, while features like GPS and indoor navigation help visitors maneuver through the venue seamlessly. The tours can also be enhanced with options for multiple languages, offline availability, as well as accessibility features including screen-reader compatibility, adjustable text size, and audio descriptions. Organizations can choose to offer these tours for free or as a paid service, and some plans include analytics that provide insights into visitor engagement, completion rates, length of visits, and linguistic preferences. Xsite also provides a free tier along with several paid plans that have specific usage limits based on the number of monthly station views. Ultimately, Xsite is designed to enrich the visitor experience at cultural locations, making it easier for institutions to foster engagement and appreciation for their offerings. With its user-friendly interface and versatile features, Xsite stands out as a valuable resource for enhancing how visitors interact with cultural heritage.

What is Merces Museum Suite?

All software and applications can now be accessed through a web browser, which removes the necessity of installing programs on each individual workstation, thus resulting in substantial savings on IT upkeep and upgrades while allowing for diverse hardware choices such as Windows computers, Apple devices, or Android tablets. This centralized management guarantees that data storage, backup protocols, security measures, and overall protection are both dependable and safe. Moreover, ticketing and retail checkout processes can be conducted using either fixed touchscreen setups that come with barcode scanners, cash drawers, and receipt printers or as adaptable tablet systems that provide mobility and ease of use. There are also options for generating color tickets embedded with barcodes that can function as vouchers or entry passes, accompanied by special discounts tailored for groups and tour operators. Additionally, transaction processing can be handled through invoices or card payments, with all systems working in perfect harmony to ensure efficient operations; this integration even supports offline functionality to maintain service during network outages, significantly enhancing both operational resilience and customer satisfaction. This efficient strategy not only streamlines IT resources but also greatly elevates the user experience across a variety of platforms, ultimately contributing to improved service delivery and client engagement.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Pricing Information

$59/month
Free plan: $0/month, with 7 stops, 2 languages and 1 editor seat. Plus starts at $59/month for up to 5,000 monthly station views; eligible founding members can lock in $33/month. Pro starts at $199/month for up to 25,000 monthly station views. Enterprise starts at $899/month for over 250,000 monthly station views, with custom terms available. Paid plans include free onboarding.
Free Version

Pricing Information

$100 per month

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Xsite

Company Website

xsite.com

Company Facts

Organization Name

Adega

Date Founded

2010

Company Location

Germany

Company Website

www.merces.de

Categories and Features

Museum

Ticketing

Categories and Features

Museum

Collections Management
Event Management
Exhibit Management
Gift Shop POS
Grant Management
Insurance Management
Membership Management
Ticketing

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