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What is YUMA?

YUMA is an all-encompassing, cloud-based management platform specifically designed for the hospitality industry, accommodating a range of venues such as restaurants, cafés, bars, food trucks, and operators with multiple locations. This solution integrates a variety of essential features, including EPOS, online ordering, self-service kiosks, kitchen display systems (KDS), QR code ordering, loyalty programs for customers, inventory management, reservation systems, delivery integrations, and real-time analytics to deliver a consolidated platform for operational needs. Tailored for hospitality businesses, YUMA improves operational efficiency, reduces manual processes, and increases revenue through automation and comprehensive marketing strategies, which encompass promotions and loyalty initiatives. It also allows for centralized management of menus, pricing structures, user permissions, and reporting for businesses operating multiple sites, ensuring a consistent experience across all their locations. Moreover, the platform offers a powerful back office that delivers critical insights into sales trends, manages staff access, and oversees inventory control, all while providing secure cloud access from any location, making it an essential resource for contemporary hospitality enterprises. With YUMA, users can transform their operational workflows and significantly enhance their engagement with customers, ultimately leading to improved service and satisfaction across the board. This comprehensive tool not only streamlines processes but also empowers businesses to adapt to the evolving demands of the hospitality landscape.

What is Kayana WhatsApp Ordering?

Kayana WhatsApp Ordering, also referred to as AskKay, is a groundbreaking cloud-based solution designed specifically for restaurants, cafés, takeaways, and various hospitality establishments. This platform allows patrons to browse the menu, select their preferred items, and place orders for delivery, collection, takeaway, or in-house dining, all while sending a user-friendly checkout link through WhatsApp to simplify payment without requiring extra applications or account setups. An AI-powered order assistant takes care of customer questions, helps in assembling the order basket, offers details about menu options, and can suggest additional items to elevate the dining experience. Businesses can easily link this service with Kayana EPOS, which ensures menus and pricing are kept up-to-date automatically and that incoming orders are processed smoothly through their current point-of-sale systems. Furthermore, operators can personalize order types, create QR-code access points, and assign specific WhatsApp numbers for their business, while customers receive timely updates regarding their order status through chat notifications. This innovative service is designed for those in the hospitality industry who want to optimize direct orders and enhance customer interactions via WhatsApp, effectively complementing their traditional in-store operations. By adopting such a system, businesses can not only improve customer convenience but also create a more interactive and enjoyable dining experience, ultimately leading to increased customer satisfaction and loyalty.

Media

No images available

Media

Integrations Supported

Integrations Supported

WhatsApp

API Availability

API Availability

Has API

Pricing Information

£35/month

Pricing Information

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.

Supported Platforms

SaaS
Android
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

YUMA

Date Founded

2010

Company Location

United Kingdom

Company Website

yumapos.com

Company Facts

Organization Name

Kayana for Business

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Categories and Features

Online Ordering

Not specified

Restaurant POS

Not specified

Categories and Features

Online Ordering

Not specified

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Popular Alternatives

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