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What is Yelp Host?
Yelp Host represents a cutting-edge AI-powered telephone assistant tailored for the restaurant industry, ensuring that every customer call is handled promptly by managing inquiries around the clock. This solution can adeptly answer patron questions, facilitate the scheduling and modification of reservations, provide instant updates on current wait times, filter out unwanted spam calls, gather special requests, and send follow-up messages that include menus or pertinent links, all without requiring any human involvement. With a comprehensive database of restaurant-related information, the system integrates smoothly with the restaurant's existing operations, delivering uninterrupted support even when staff is occupied, unavailable, or off-duty. By implementing Yelp Host, restaurants can dramatically improve the customer experience through rapid and accurate phone interactions, reduce missed opportunities, streamline the reservation process, and enable team members to focus on delivering exceptional service rather than handling phone calls. This innovative technology not only boosts operational productivity but also contributes to enhanced customer satisfaction and loyalty, paving the way for sustained success in the competitive dining landscape. Furthermore, it empowers restaurants to adapt quickly to changing customer needs, ensuring they remain at the forefront of service excellence.
What is Table37?
Table37 presents a revolutionary method for managing restaurant reservations by utilizing advanced technology, with the goal of enhancing the dining experience for all parties involved. By reimagining and improving the dining experience, Table37 successfully removes the hassle of long waiting periods and the stress associated with making reservations. Dedicated to improving the guest experience, Table37 provides a real-time online and mobile reservation platform tailored specifically for restaurants. This cutting-edge system for reservations and table management allows dining establishments to effortlessly embrace the contemporary landscape of dining. Patrons can conveniently reserve their tables at any hour, whether through the restaurant's website, Facebook page, or their personal smartphones. In addition, this innovative tool enables hostesses to focus on attending to guests instead of being occupied with phone inquiries, which ultimately fosters a more pleasant environment for diners. As a result, Table37 ensures that both restaurants and customers can reap the rewards of efficient operations and an enhanced emphasis on quality service. Furthermore, this innovation not only streamlines the reservation process but also encourages a more personalized interaction between staff and guests, further enriching the overall dining experience.
Integrations Supported
Apple Maps
Facebook
Google Cloud Search
Yelp
Yelp Guest Manager
Integrations Supported
Apple Maps
Facebook
Google Cloud Search
Yelp
Yelp Guest Manager
API Availability
Has API
API Availability
Has API
Pricing Information
$129 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Yelp
Date Founded
2004
Company Location
United States
Company Website
business.yelp.com/restaurants/products/yelp-host/
Company Facts
Organization Name
Table37
Date Founded
2012
Company Location
United States
Company Website
www.table37.com
Categories and Features
Categories and Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management