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What is Yodiz?

Develop a thorough understanding of your team's strengths while boosting overall productivity. Effectively manage customer projects, team dynamics, available resources, and the workloads of individual members in a strategic manner. Utilize real-time engagement features such as notifications, comments, and tagging to enhance teamwork and collaboration among your members. Effortlessly prioritize and organize customer demands into epics, stories, and tasks, eliminating the need for cumbersome manual tracking. Set clear goals and track progress smoothly through powerful dashboards, insightful analytics, and immediate notifications. Benefit from seamless integration with help desk platforms, email, and various other communication channels to strengthen the connection between your development team and clients. Harness actionable smart analytics that provide valuable insights and predictive capabilities for better decision-making. Easily customize the platform to suit your unique needs, and integrate it with your existing workflows to maximize efficiency and improve visibility, thereby speeding up delivery times. Further enhance productivity by integrating Yodiz with all your favorite applications, ensuring a comprehensive approach that covers everything from customer support systems to time management. This all-encompassing strategy allows your team to collaborate more effectively than ever, ultimately leading to successful project outcomes. With these tools at your disposal, your team can thrive in a more cohesive working environment.

What is Userback?

Meet Userback, the premier user research platform specifically designed for small teams focused on uncovering valuable insights into user interactions and improving product development processes. Userback equips you with visually enhanced feedback tools, complete with metadata, enabling a deep understanding of user emotions and behaviors via in-app surveys that include metrics like NPS, CES, and CSAT. By utilizing detailed session replays, you can further enrich the context of the feedback received. Easily segment your users and track their activities right from the moment they log in. With the capability to target particular user segments for tailored surveys, you can achieve a holistic view of user experiences, from the initial trial phase to potential attrition. Boost your brand reputation with personalized feature portals, transparent public roadmaps, and a centralized hub for feedback that not only streamlines operations but also enhances closure rates significantly. Concerned about coding complexities? No worries! You can get started quickly with an intuitive browser extension, crafted for internal quality assurance and precise bug tracking to ensure your projects run smoothly. This allows teams to focus on what truly matters: creating exceptional user experiences.

Media

Media

Integrations Supported

GitHub
Zapier
Zendesk
Causal
Quickwork
Stackreaction

Integrations Supported

GitHub
Zapier
Zendesk
Azure DevOps Server
ChatGPT
Claude
ClickUp
GitLab
Integrately
Intercom
Jira
Linear
Notion
Slack
Trello
WordPress
monday AI work platform

API Availability

API Availability

Has API

Pricing Information

$5.00/month/user
Free Version
Free Trial Offered?

Pricing Information

$29 per month
Team: $29/month. For growing teams managing feedback more effectively.

Business: $79/month. For scaling teams needing more advanced tools.

Business Plus: $159/month. For enterprise teams requiring extra control and support.
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

VizTrend

Date Founded

2009

Company Location

Finland

Company Website

www.yodiz.com

Company Facts

Organization Name

Userback

Date Founded

2016

Company Location

Australia

Company Website

www.userback.io

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Project Management
Recurring Issues
Scheduling
Task Management

Project Management

Agile Methodologies
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Traditional Methodologies

Scrum

Not specified

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Task Management
Ticket Management
Workflow Management

Complaint Management

Complaint Classification
Customer Complaint Tracking
Feedback Management
Issue Tracking
Quality Assurance Management
Routing
Survey Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Success

Communication Management
Customer Engagement
Usage Tracking / Analytics

Design Feedback

Not specified

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Workflow Management

Feature Management

Not specified

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Scheduling
Project Management
Task Management

Product Management

Collaboration
Feedback Collection
Idea Management
Prioritization
Product Roadmapping
Workflow Management

Session Replay

Mouse Tracking
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Usability Testing

Annotations
Audience Targeting
Mobile Testing
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

User Research

Not specified

UX

For Mobile
For Websites
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Visual Feedback

Not specified

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