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What is Yotpo?

Yotpo stands out as the leading eCommerce marketing platform, assisting numerous brands in boosting their direct-to-consumer sales. Our comprehensive platform combines data-driven solutions for customer reviews, loyalty programs, referrals, and SMS marketing. Yotpo enables brands to craft intelligent and more lucrative customer experiences that foster lasting relationships. Additionally, we seamlessly connect with all the essential tools you rely on daily, such as Google, Instagram, and various top eCommerce platforms. By leveraging these integrations, brands can enhance their marketing strategies and optimize their overall performance in the digital marketplace.

What is Howazit?

Evaluate customer experience metrics like NPS, CSAT, and CES, then implement informed strategies based on the feedback gathered to enhance both customer satisfaction and overall business outcomes. Strive to find an equilibrium between delivering an exceptional user experience and gathering pertinent data by soliciting insights from customers. Throughout the complete customer journey, the Howazit business logic engine facilitates sophisticated customization options that cater to individual preferences. This approach not only personalizes interactions but also ensures that businesses can adapt to the evolving needs of their clients.

Media

Media

Integrations Supported

Antavo
Bazaarvoice
Builder.io
Daasity
DataGrail
Fomo
Gobot
Lifesight
LoudCrowd
ParcelWILL
Patchworks
Quizell
Recharge
Remarkety
SMSBump
UpCart
WordPress
ZEPIC

Integrations Supported

Kigo
Microsoft Dynamics 365

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$150/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Yotpo

Date Founded

2011

Company Location

Israel

Company Website

www.yotpo.com/

Company Facts

Organization Name

Howazit

Date Founded

2013

Company Location

Israel

Company Website

www.howazit.com

Categories and Features

Customer Loyalty

Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
Referral Tracking
Rewards Management

Customer Retention

Not specified

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection

Product Review

Not specified

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Social Media Marketing

Analytics
Automated Publishing
Content Management
Conversion Tracking
Keyword Filtering
Post Scheduling

Categories and Features

Chatbot

Not specified

Customer Engagement

Analytics
Churn Management
Communication Management
Content Syndication
Feedback Collection
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Survey Management

Guest Messaging

Not specified

Lead Nurturing

Not specified

Live Chat

Canned Responses
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking

NPS

Not specified

Patient Engagement

Not specified

Reputation Management

Review Generation

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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