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What is YUDOmail by Inbotiqa?

Inbotiqa's YUDOmail Intelligent Business Email Solution offers automation and case management tailored for Enterprise clients, enabling them to minimize expenses, mitigate risks, and drive revenue growth. This innovative system is particularly designed for shared mailboxes containing crucial business information, ensuring that every email is handled efficiently and effectively. By achieving 100% execution with significantly reduced turnaround times, no emails go unaddressed, allowing teams to focus on high-value tasks, which in turn enhances customer service and boosts overall productivity. Moreover, the solution guarantees accountability through meticulous tracking and traceability, establishing a robust audit trail that supports organizational memory and compliance requirements. Inbotiqa's Intelligent Business Email revolutionizes the way businesses communicate, positioning it as the cornerstone of global business interactions, ultimately paving the way for improved collaboration and success.

What is Front?

Front is a comprehensive customer service solution designed to enhance teamwork and collaboration. This robust platform empowers more than 9,000 businesses, including yours, to achieve exceptional five-star service effortlessly. By streamlining communication and integrating various tools, Front ensures that customer interactions are both efficient and effective.

Media

Media

Integrations Supported

Integrations Supported

Aide
Beam AI
Chatra
GitHub
Guru
HubSpot Customer Platform
Influx
InsertChat
Jira
JustCall
Klaus
Matia
Nicereply
Scispot
Sourcetable
Syncly
Vyte
WhatsApp
Zoho CRM
Zoom Webinars

API Availability

API Availability

Has API

Pricing Information

Per user per month

Pricing Information

$19.00/month/user
Starter: $19/per user/per month for minimum 2 users and maximum 10 users (billed annually)

Growth: $49/per user/per month for minimum 5 users and maximum 50 users (billed annually)

Scale: $99/per user/per month for minimum 10 users.(billed annually)
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Inbotiqa

Date Founded

2011

Company Location

London

Company Website

inbotiqa.com/yudo-mail/

Company Facts

Organization Name

Front

Date Founded

2013

Company Location

United States

Company Website

front.com

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Trend / Problem Indicators
Visual Analytics

Collaboration

Chat / Messaging
Contact Management
Document Management
Task Management

Dashboard

KPIs
Private Dashboards
Public Dashboards
Visual Analytics
Widgets

Data Extraction

Document Extraction
Email Address Extraction

Email Management

Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management

Employee Communication Tools

File Sharing
Knowledge Management

Internal Communications

Email Management

Productivity

File Sharing
Notes Management
Task Management

Team Communication

File Sharing
Search
Task Management

Categories and Features

AI Customer Service

Not specified

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Document Management
Real Time Editing
Task Management
Video Conferencing

Customer Communications Management

Batch Communications
Chat / Messaging
Email Distribution
Multi-Channel Communications
Personalization

Customer Engagement

Communication Management
Community Management
Live Chat

Customer Service

Alerts / Escalation
Appointment Management
Email Management
Live Chat
Performance Metrics
Workflow Management

Customer Success

Account Management
Communication Management
Customer Engagement
Usage Tracking / Analytics

Email Clients

Not specified

Email Management

Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

Internal Communications

App Integration
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Social Sharing

Live Chat

Canned Responses
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Productivity

Collaboration
Notes Management
Project Management
Task Management
Team Chat

Remote Support

Live Chat
Real-time Chat

Team Communication

Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Task Management
Video Conferencing

Team Management

Assignment Management
Commenting / Notes
Goal Setting / Tracking
Messaging
Productivity Analysis
Project Planning
Task Management
Third Party Integration

Workflow Management

Access Controls/Permissions
Calendar Management
Configurable Workflow
Task Management
Third Party Integrations
Workflow Configuration

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