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What is ZEGOCLOUD?

Transform your applications by incorporating engaging real-time voice, video, and in-app chat features with ZEGOCLOUD's robust communication APIs. By implementing just four simple lines of code, you can initiate the integration and gain access to a multitude of interactive functionalities. Take advantage of our extensive voice, video, and in-app chat SDKs to customize the communication features that your users crave, enabling them to connect, share, and interact anytime and anywhere. Enhance the user experience with a rich array of add-ons, including emotionally aware avatars, AI-driven video effects, and interactive whiteboards, among others. Ensure high-quality communication in real-time while also acquiring significant insights into user behavior through our sophisticated monitoring and analytics platforms, allowing you to promptly tackle any issues and continuously refine your services. ZEGOCLOUD's pioneering social solutions empower you to establish personalized one-on-one and group video calls, energetic audio rooms, and lively social live streaming, creating opportunities for users to connect and enjoy memorable experiences. By utilizing these tools, you can nurture a thriving community where individuals build lasting bonds and cherish shared moments together, thereby fostering a sense of belonging among users. This integration not only enhances user engagement but also positions your application as a leader in innovative communication solutions.

What is Infobip?

Infobip stands as a prominent figure in the realm of omnichannel communication, boasting over 700 direct carrier connections and more than 60 offices spread across six continents. Our mission is to streamline the ways in which brands interact with, engage, and captivate their customers on a global scale. Our robust communications platform offers a comprehensive array of tools designed for superior customer engagement and support, along with essential security and authentication features, accessible through a vast array of communication channels. THE INFOBIP EDGE (1) Tailored omnichannel customer interactions Enhance customer involvement through a diverse range of local and international communication options, such as SMS, RCS, WhatsApp, voice, video, email, and leading chat applications. (2) Worldwide influence with localized service With over 60 offices worldwide, we can respond swiftly to client needs. Our team provides round-the-clock customer support, delivering technical solutions tailored to specific local demands, grounded in established best practices. (3) Comprehensive customer engagement solutions Boost your business performance by enriching your communication strategies with our fully integrated offerings, which include contact center capabilities, marketing automation, and chatbot development, all powered by insights from our customer data platform. Additionally, our commitment to continuous improvement ensures that we remain at the forefront of innovation in customer engagement.

Media

Media

Integrations Supported

Flutter
JavaScript
React Native

Integrations Supported

Aritic Swarm
Avatier Identity Anywhere
CREDITONLINE
Digiphy
Grok Bot
LeadsBridge
Mapp Marketing Cloud
Navixy
Pipedream
Rayven
Solutions by Text
Stackreaction
Synerise
Tookan
Transformify (TFY)
Workers by Delos
Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

$0.59 per 1000 minutes
Free Version

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

ZEGOCLOUD

Company Location

China

Company Website

www.zegocloud.com

Company Facts

Organization Name

Infobip

Date Founded

2006

Company Location

Headquartered in London, Infobip has 60+ offices on 6 continents

Company Website

www.infobip.com

Categories and Features

Categories and Features

AI Call Center

Not specified

Call Center

IVR / Voice Recognition

Chat SDK & API

Not specified

Chatbot

Not specified

Communication APIs

Not specified

Conversational AI

Not specified

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Human Handover
Mobile Messaging
Multi-Channel Communication
Video Chat

Customer Communications Management

Interactive Content
Multi-Channel Communications
On-Demand Communications

Customer Engagement

Analytics
Communication Management
Live Chat

Customer Experience

Analytics
Customer Segmentation
Dashboard
Multi-Channel Collection

Email APIs

Not specified

IVR

Call Center
Call Recording
Call Routing
Text to Speech

Live Chat

Not specified

SMS Gateways

Not specified

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Mobile Coupons
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes

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