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What is OpenText ZENworks Configuration Management?

When your team allocates over 10% of their time to managing desktops or mobile devices, it complicates your operations and increases costs unnecessarily. ZENworks Configuration Management enhances user efficiency by concentrating on the needs of users, their devices, and their locations. With integrated remote management, IT can effectively control and monitor files, engage in real-time chats, transfer data, and execute applications both within and outside the corporate network. You can easily discover IP-connected devices and maintain a comprehensive inventory of hardware and software for all endpoint devices. Moreover, it allows for the implementation of modern device management functionalities across various platforms, including Windows, iOS, and Android. Managing a hybrid workforce becomes seamless, as endpoint devices can be supported without requiring a VPN connection. Great options for device management include Apple DEP, Android Enterprise, and Microsoft Autopilot, which further streamline the process and enhance overall operational efficiency. Embracing these solutions not only simplifies management but also drives productivity across your organization.

What is Cruz RMM?

Cruz Remote Monitoring and Management offers a single interface for automating the IT operations of customers, tailored specifically for Managed IT Services Providers (MSPs). This platform enables users to oversee and manage their IT environments, networks, and client devices from virtually any location. Whether you are an MSP aiming to enhance your offerings or a reseller/VAR wanting to break into the MSP sector, Dorado provides a unified console for remote management. The solution is designed to be cost-effective, scalable, and user-friendly, catering to various operational needs. Dorado Software stands out as a pioneer in resource management, service orchestration, performance monitoring, and automation of cloud operations across intertwined infrastructure systems. Additionally, it empowers IT professionals to effectively supervise, configure, and maintain not only converged infrastructures but also virtualized functions and cloud services, ensuring seamless operations across all components. With such comprehensive capabilities, Dorado positions itself as an indispensable tool for modern IT management.

Media

Media

Integrations Supported

OpenText ZENworks Suite
ZENworks Asset Management

Integrations Supported

Cruz Fabric Controller
Cruz IoT Device Director
Cruz Operations Center (CruzOC)
Cruz Software Lifecycle Orchestrator
Cruz Wireless Controller
CruzLog
CruzNow

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$1350
Cruz is licensed as a subscription. Perpetual licenses are also available.
Free Trial Offered?

Supported Platforms

Windows
Linux

Supported Platforms

SaaS
Windows
Linux

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/zenworks-configuration-management

Company Facts

Organization Name

Dorado Software

Date Founded

1999

Company Location

United States

Company Website

resources.doradosoftware.com/cruz-rmm

Categories and Features

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Categories and Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
License Management
Performance Management
Relationship Mapping

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Data Center Management

Audit Trail
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Sarbanes-Oxley Compliance

Endpoint Management

Not specified

Hardware Monitoring

Not specified

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
IT Service Management
Inventory Management
Maintenance Management

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

RMM

Deployment Management
For MSPs
IT Asset Management
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

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