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What is ZIRO?

Are you tired of telecom and UCaaS providers who seem unresponsive, provide one-size-fits-all solutions, and leave you feeling inundated? We simplify the intricate world of UCaaS by detailing both the pros and cons, helping you make informed choices for your communication needs like calls, meetings, and messaging. Our committed team works tirelessly on your behalf to ensure that you receive exactly what you’re looking for. Experience the freedom that comes with efficient management of your communication technology, even while catering to thousands of users. We handle the entire setup process and are always on hand to offer support when you need it. You deserve the ability to confidently select, implement, and sustain your UC technology, which is exactly what our completely managed unified communications services aim to provide! We partner with you to develop your optimal collaboration solution, assist you during cloud migration, and deliver continual support. With our unified communications software, managing user provisioning is effortless. Easily integrate and manage UC tools and platforms such as Cisco and Microsoft Teams from a single dashboard, allowing you to onboard or offboard users in mere clicks and without stress. Our dedication to your satisfaction drives us to constantly seek out improvements to enhance your experience and ensure your success, making every interaction smoother and more efficient for your organization. Ultimately, we are committed to empowering you in navigating the complexities of modern communication solutions.

What is NetSapiens?

NetSapiens delivers a robust UCaaS solution designed to enable service providers to offer tailored cloud communication services, which include voice, video conferencing, messaging, mobile capabilities, and contact center operations. The platform boasts customized voice solutions that integrate effortlessly with customer tools, features high-definition video conferencing that is device-agnostic, and offers business messaging alongside advanced SMS capabilities, all while maintaining strong security protocols, encryption, compliance safeguards, and fraud prevention measures. With its open, API-first architecture, it allows for connections with over 400 applications, enabling providers to develop personalized applications and unique communication experiences for users. Furthermore, NetSapiens enhances its offerings with AI-driven voice features, such as voicemail and call recording transcription, sentiment analysis, text-to-speech technology, smart call routing, appointment scheduling, lead generation, and after-hours assistance. The mobile capabilities ensure that users can conduct voice calls, messaging, video conferencing, presence updates, contact management, voicemail retrieval, faxing, and access call history across a range of devices, significantly improving the user experience. Ultimately, this extensive array of functionalities positions NetSapiens as a versatile option for organizations seeking to optimize their communication strategies and enhance operational efficiency.

Media

Media

Integrations Supported

Microsoft Teams
8x8
Cisco AnyConnect
Microsoft 365
RingCentral RingEX
ServiceNow
Spiceworks MSP

Integrations Supported

Microsoft Teams
Amazon Polly
Amazon Web Services (AWS)
Deepgram
Google Cloud Platform
IBM Watson
Microsoft Azure

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

ZIRO

Date Founded

2010

Company Location

Canada

Company Website

goziro.com

Company Facts

Organization Name

NetSapiens

Date Founded

2002

Company Location

United States

Company Website

www.netsapiens.com/cloud-communication/

Categories and Features

UCaaS

Not specified

Categories and Features

UCaaS

Not specified

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