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What is Zadarma?

One Platform for All Business Calls Simplify and enhance your business communications with Zadarma. From internal calls to global customer service, everything runs in the cloud — secure, reliable, and fully customizable to your workflow. Highlights include: - Visual PBX constructor for intuitive setup - AI call agents and speech recognition tools - Automatic call distribution (ACD) and IVR setup - eSIM for global mobile connectivity - Full API access to automate and integrate with your systems - 24/7 support and detailed documentation Perfect for companies managing international communication, remote support, or multi-channel sales teams.

What is BroadConnect?

Our experienced team will customize your BroadConnect VoIP service, providing the essential hardware and support needed to optimize your office phone system to its highest capabilities. BroadConnect Canada is committed to fulfilling the diverse needs of businesses nationwide, offering tailored solutions for all your IP telephony needs alongside commercial phone systems specifically crafted for organizations. By integrating unified communications with collaborative tools like video conferencing and file-sharing, we create a dynamic and productive work environment. We guarantee exceptional call quality, flexibility, and scalability of your system, all facilitated through our sophisticated phone features operating on a reliable global IP network. Our dedication encompasses managing every aspect of your VoIP business phone service, ensuring that your office phone system is always equipped with the latest technological innovations. Furthermore, we provide a state-of-the-art unified communications service that opens numerous access points to authorized resources, significantly boosting productivity and connectivity in your workplace. Ultimately, our goal is to empower your business communications with seamless integration and advanced solutions that foster growth and efficiency.

Media

Media

Integrations Supported

Facebook
Microsoft Teams
Salesforce
Telegram
Zendesk
Flowlu
Kommo
Nekton.ai
RemOnline
Shopify
Stackreaction
TeamSale
Zoho CRM

Integrations Supported

Facebook
Microsoft Teams
Salesforce
Telegram
Zendesk
Box
Google Hangouts
LinkedIn
Microsoft 365
Microsoft Excel
Microsoft Office 2021

API Availability

Has API

API Availability

Has API

Pricing Information

$2/month
Phone numbers start from $2/month.
Phone system bundles start from $0 per month for up to 5 users and at $22/month per 10 users.
Free Cloud PBX, free Teamsale CRM, speech analytics, eSIM, website widgets and call tracking
Free Version

Pricing Information

$180 per month

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Zadarma

Date Founded

2006

Company Location

Bulgaria

Company Website

zadarma.com/en/

Company Facts

Organization Name

BroadConnect

Company Location

Canada

Company Website

www.broadconnect.ca/business-phone-systems/

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Call Logging
Call Recording
Call Scripting
Campaign Management
Database
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Queue Management
Reporting/Analytics

Call Forwarding

Not specified

Call Recording

Call Sharing
Distributed Call Recording
On-Demand Recording

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Fax Management
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

CRM

Calendar/Reminder System
Call Logging
Email Marketing
Lead Scoring
Marketing Automation Integration
Mobile Access
Task Management

eSIMs

Not specified

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Text to Speech
Voice Customization
Voice Mail

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
VoIP
Voice & Data Integration

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

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