Ratings and Reviews 12 Ratings
Ratings and Reviews 0 Ratings
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CTMCTM is an AI-powered conversation intelligence, call tracking, and customer engagement platform developed to help organizations connect marketing activities with customer interactions and revenue generation. Originally known as CallTrackingMetrics, the platform combines marketing attribution, communication management, lead nurturing, and contact center capabilities within a unified system. Its call tracking functionality uses dynamic number insertion and dedicated tracking numbers to identify which advertisements, keywords, websites, and campaigns generate inbound phone calls. The software also captures text messages, web form submissions, and chat interactions to provide visibility into customer engagement across multiple communication channels. Conversation intelligence tools use artificial intelligence to transcribe recordings, summarize discussions, evaluate customer sentiment, identify important topics, and score interactions. Its AskAI functionality allows users to investigate conversation data and extract insights about customer needs, objections, and purchasing behavior. CTM VoiceAI provides automated voice agents that can answer calls, qualify leads, schedule appointments, and direct callers to appropriate employees or departments. Intelligent routing capabilities distribute incoming inquiries based on factors such as location, availability, agent skills, customer history, and custom business rules. Workflow automation enables organizations to trigger follow-up messages, internal notifications, CRM updates, and advertising conversion events using customer interaction data. Reporting tools include real-time activity dashboards, campaign performance analysis, advertising return on investment, agent productivity monitoring, and customizable reports for businesses and marketing agencies. CTM supports integrations with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications while providing APIs, webhooks, and white-label options.
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Community PhoneTransforming communication within your organization, our service integrates your business phone number seamlessly with the devices of your employees. Featuring a host of impressive functionalities, callers can easily navigate through a professional voice-guided dial menu, allowing them to make purchases, access MP3s, or connect with specific team members effortlessly. You can make and receive calls using your number across multiple devices without callers realizing that there are different lines involved. Employees enjoy the advantages of concealed in-house menus, the ability to transfer calls, and the convenience of sending voicemails straight to their email, all via a user-friendly dialpad. Best of all, implementing these innovative business capabilities requires no extra software or hardware, ensuring a straightforward transition. Your dialpad becomes a dynamic resource, making it simple to transfer either your business or personal number with just a single touch. Select from a variety of modern voice features designed specifically for your business or personal line, and we will manage the activation on your existing phone with minimal effort required from you. Our dedication lies in adapting your number to meet your changing requirements whenever you need it, ensuring that your communication remains efficient and effective. This flexible approach not only streamlines operations but also enhances overall productivity within your team.
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AdversusAdversus is an innovative outbound calling solution designed to enhance your calling strategies and automate tedious manual tasks, while also offering insightful data to refine your outbound operations. Established in 2015 by a group of founders who were dissatisfied with the inflexibility of existing solutions, our mission was to revolutionize the outbound calling landscape. We deliver a highly customizable solution that empowers users to tailor every facet of their workflow according to their specific needs. The core objective of Adversus is to create a robust, future-ready platform that consistently meets the evolving demands of the market. Our ambition extends beyond mere adaptation; we aim to redefine the limits of what can be achieved in outbound calling. Adversus has been adopted by businesses across various sectors, significantly enhancing their outbound calling effectiveness, and we provide options suitable for organizations of all sizes, ensuring that everyone can benefit from our cutting-edge features. Additionally, our commitment to continuous improvement ensures that as the industry evolves, so does our solution, keeping our clients at the forefront of outbound communication.
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PBXwarePBXware stands out as the original and most prominent IP PBX Professional Open Standards Turnkey Telephony Platform available today. Since its inception in 2004, PBXware has been delivering adaptable, dependable, and scalable Next Generation Communication Systems (NGCS) alongside VoIP solutions tailored for small and medium-sized businesses (SMBs), large enterprises, Internet Telephony Service Providers (ITSPs), call centers, and various governmental agencies across the globe. This achievement is realized by integrating the finest elements of cutting-edge technologies. The Bicom Systems softswitch is offered in several editions, including Business, Call Center, and Multi-Tenant, with each edition designed to support specific features that enhance performance, reliability, and expandability, ensuring users get the most out of their systems. This versatility makes PBXware a preferred choice for organizations seeking robust telephony solutions.
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Zoom PhoneThe cloud phone solution is specifically built for the Zoom platform, offering a modern user interface paired with enterprise-grade features that enhance voice communication. The Zoom administrator portal facilitates user management and provisioning, along with monitoring call quality and usage metrics. With a globally distributed cloud infrastructure, Zoom ensures secure HD Voice with exceptional reliability suitable for enterprises. Users can seamlessly make and receive calls, share content, and engage in video meetings, while also having the ability to send chat messages through Zoom's desktop or mobile applications. Additionally, phone calls can be effortlessly upgraded to Zoom Meetings, eliminating the need for participants to disconnect or dial into a different conference bridge. Native applications for Windows, MacOS, and Android are designed for ease of use and optimize both voice and video quality. As the range of countries offering local phone numbers continues to expand, customers looking for simplified global telephony management can easily port their numbers to Zoom to streamline their communications. This comprehensive integration allows businesses to enhance collaboration and connectivity across various regions.
What is Zadarma?
One Platform for All Business Calls
Simplify and enhance your business communications with Zadarma. From internal calls to global customer service, everything runs in the cloud — secure, reliable, and fully customizable to your workflow.
Highlights include:
- Visual PBX constructor for intuitive setup
- AI call agents and speech recognition tools
- Automatic call distribution (ACD) and IVR setup
- eSIM for global mobile connectivity
- Full API access to automate and integrate with your systems
- 24/7 support and detailed documentation
Perfect for companies managing international communication, remote support, or multi-channel sales teams.
What is VOXOX?
In the current competitive landscape, consumers are drawn to brands that align with their values and provide immediate advantages alongside outstanding customer support. For business owners, equipping themselves with effective tools to enhance this interaction is essential. VOXOX offers an intuitive SMS marketing platform, capabilities for real-time engagement, and sophisticated voice automation that will captivate your customers. As soon as a new subscriber opts into your SMS list or calls your business, they will promptly receive automated responses that encompass appointment reminders, special promotions, loyalty incentives, motivational messages, unique discount codes, and much more. Elevate your business communications effortlessly without the necessity for specialized skills; we've made it straightforward! You don't have to be a large enterprise to convey a professional image. VOXOX enables small businesses to project the same confidence as major industry players while keeping expenses low. If you have questions or wish to see a demo of how our offerings can transform your business, our team is ready to assist! Don't hesitate to get in touch with us today and uncover the possibilities that await.
Integrations Supported
Axis LMS
Bitrix24
Cloudonix
Facebook
Flowlu
Kommo
LASERWAR CRM
Nekton.ai
Oki-Toki
Pipedrive
API Availability
Has API
API Availability
Pricing Information
$2/month
Phone numbers start from $2/month.
Phone system bundles start from $0 per month for up to 5 users and at $22/month per 10 users.
Free Cloud PBX, free Teamsale CRM, speech analytics, eSIM, website widgets and call tracking
Phone system bundles start from $0 per month for up to 5 users and at $22/month per 10 users.
Free Cloud PBX, free Teamsale CRM, speech analytics, eSIM, website widgets and call tracking
Free Version
Pricing Information
$24 per month
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Linux
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Company Facts
Organization Name
Zadarma
Date Founded
2006
Company Location
Bulgaria
Company Website
zadarma.com/en/
Company Facts
Organization Name
VOXOX
Date Founded
2006
Company Location
United States
Company Website
www.voxox.com
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Queue Management
Reporting/Analytics
Call Forwarding
Not specified
Call Recording
Call Sharing
Distributed Call Recording
On-Demand Recording
Call Tracking
CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Fax Management
IVR / Voice Recognition
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
CRM
Calendar/Reminder System
Call Logging
Email Marketing
Lead Scoring
Marketing Automation Integration
Mobile Access
Task Management
eSIMs
Not specified
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Text to Speech
Voice Customization
Voice Mail
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Contact Management
Fax Management
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
VoIP
Voice & Data Integration
Categories and Features
Bulk SMS
Not specified
Business Phone Systems
Not specified
Business VoIP
Not specified
Cloud PBX
Not specified
SMS Marketing
Not specified
Telephony
Not specified