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What is Zapium?

Zapium is a next-generation maintenance management ecosystem built to help businesses streamline operations, reduce downtime, and achieve higher reliability across their asset portfolios. It combines CMMS, facility maintenance management, and field service tools into a cohesive platform that automates everything from work orders and scheduling to inspections, routing, and asset tracking. Using predictive and preventive maintenance capabilities, Zapium equips organizations to prevent breakdowns by monitoring asset conditions through IoT sensors and real-time health insights. Field technicians benefit from smart mobile collaboration features, including offline mode, auto-sync, embedded checklists, digital forms, and geo-tagged time entries that increase accountability and transparency. Zapium’s AI-powered knowledge base helps teams instantly diagnose recurring issues using historical maintenance data, reducing resolution time and improving first-time fix rates. Modern approval workflows, vendor management modules, purchase order tools, and RFQ management ensure that every maintenance activity is consistent, auditable, and efficient. Analytics dashboards offer leaders a complete view of maintenance KPIs, cost trends, asset performance, and workforce utilization. The platform is tailored for dozens of industries—such as construction, mining, hotels, banks, pharma manufacturing, landscaping, fleet maintenance, and energy—making it adaptable to unique operational needs. With strong security controls, customizability, and enterprise-level scalability, Zapium is engineered to evolve alongside growing businesses. Whether improving technician productivity or optimizing long-term asset reliability, Zapium delivers measurable impact across the entire maintenance lifecycle.

What is HxGN EAM?

HxGN EAM, formerly referred to as Infor EAM, stands out as a leading software-as-a-service asset management solution created by Hexagon, aimed at streamlining asset tracking, improving maintenance operations, and empowering organizations in diverse industries to optimize their operational efficiency. The integration of mobile applications natively enhances field operation productivity, allowing teams to focus on more critical and strategic initiatives. Since implementing Infor EAM over 15 years ago, First Transit has successfully reduced parts costs by an average of 3-4% each year, showcasing the platform's effectiveness. The organization is now working toward a paperless environment by shifting its comprehensive engineering and maintenance operations to the Infor EAM Mobile platform. Utilizing HxGN EAM provides users with a rich array of tools necessary for tackling significant asset performance challenges. With its cloud-based infrastructure, the platform features a sophisticated asset data framework, work orders that are device-agnostic and enhanced with barcoding technology, as well as integration capabilities with GIS (Geographic Information Systems) and BIM (Building Information Modeling). All these elements significantly contribute to refining operational processes. The versatility and comprehensive features of HxGN EAM establish it as an essential tool for organizations aiming to elevate their asset management practices and drive further efficiencies. As companies continue to evolve, the importance of such advanced platforms will only grow, underscoring the need for effective asset management in today’s competitive landscape.

Media

Media

Integrations Supported

Citizen RIMS
Documoto
Infor IoT
Infor LX
MP2
Planergy
Qualer
Sockeye
UpKeep

Integrations Supported

Citizen RIMS
Documoto
Infor IoT
Infor LX
MP2
Planergy
Qualer
Sockeye
UpKeep

API Availability

Has API

API Availability

Has API

Pricing Information

$10/user/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zapium

Date Founded

2018

Company Location

United States

Company Website

www.zapium.com

Company Facts

Organization Name

Hexagon AB

Date Founded

1992

Company Location

Sweden

Company Website

eam.hexagon.com/products

Categories and Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Preventive Maintenance

Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

EAM

CMMS
Energy Management
Equipment Management
Facility Management
IT Asset Management
Inventory Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Software License Management
Warranty Management
Work Order Management

Fixed Asset Management

Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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