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What is Zence Commerce?

Boost your sales by directly engaging with your customers through an innovative phygital experience within your store. Provide a memorable in-store environment where customers can interact via live video calls to showcase products effectively. Implement automated keyword-based search suggestions to streamline the shopping process for your customers, enabling them to easily locate what they need. A customizable chatbot can enhance the shopping experience by allowing customers to communicate in their preferred languages, making the process more accessible. Shoppers can effortlessly redeem points, coupons, and gift vouchers when utilizing the WebBot for their purchases. By incorporating ad-like stories and regular updates, you can actively engage customers and encourage profitable actions. Fostering smart conversations not only increases sales but also prioritizes the safety of both staff and customers. You have the flexibility to choose between a single conversational interaction or a comprehensive suite tailored to your business requirements. Connect with your customers in the comfort of their own homes through platforms like WhatsApp and WebBot. Share product catalogs, personalized recommendations, and much more to enhance their shopping journey. The Shopster conversational toolkit empowers businesses to swiftly adapt to evolving consumer behaviors, ensuring they remain relevant in a dynamic market. By leveraging these innovative tools, you can create a seamless and engaging shopping experience that resonates with your audience.

What is Capillary Smart Store+?

Modern consumers expect engaging, customized, and smooth experiences while shopping in retail environments. With Capillary Smart Store+, you can improve the in-store experience and increase conversion rates by utilizing crucial insights regarding visitor demographics, customer behavior within the retail space, and employee performance. Access advanced foot traffic analytics to evaluate your store's conversion rates and overall effectiveness. Identify peak hours for conversions to enable better planning. Examine traffic and conversion statistics categorized by time, various locations, and regions for a thorough understanding of your operations. Use these analytics to set staff goals, optimize break schedules, and coordinate maintenance tasks in line with hourly traffic and sales patterns. Connect your marketing efforts to foot traffic and conversion results to enhance and fine-tune campaigns across various regions and locations. Furthermore, refine your merchandising tactics by obtaining deeper insights about the age and gender of your store visitors through sophisticated AI-driven customer analytics, leading to a more tailored shopping journey. This comprehensive strategy not only boosts customer satisfaction but also significantly propels business growth, creating a win-win situation for both retailers and shoppers. Ultimately, the integration of these insights can transform how businesses approach customer engagement and operational efficiency.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Easyrewardz

Company Location

India

Company Website

www.easyrewardz.com

Company Facts

Organization Name

Capillary

Company Location

India

Company Website

www.capillarytech.com/products/smart-store-plus/

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

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