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What is Zence Commerce?

Boost your sales by directly engaging with your customers through an innovative phygital experience within your store. Provide a memorable in-store environment where customers can interact via live video calls to showcase products effectively. Implement automated keyword-based search suggestions to streamline the shopping process for your customers, enabling them to easily locate what they need. A customizable chatbot can enhance the shopping experience by allowing customers to communicate in their preferred languages, making the process more accessible. Shoppers can effortlessly redeem points, coupons, and gift vouchers when utilizing the WebBot for their purchases. By incorporating ad-like stories and regular updates, you can actively engage customers and encourage profitable actions. Fostering smart conversations not only increases sales but also prioritizes the safety of both staff and customers. You have the flexibility to choose between a single conversational interaction or a comprehensive suite tailored to your business requirements. Connect with your customers in the comfort of their own homes through platforms like WhatsApp and WebBot. Share product catalogs, personalized recommendations, and much more to enhance their shopping journey. The Shopster conversational toolkit empowers businesses to swiftly adapt to evolving consumer behaviors, ensuring they remain relevant in a dynamic market. By leveraging these innovative tools, you can create a seamless and engaging shopping experience that resonates with your audience.

What is SoCloz?

At present, a notable 68% of shoppers report feeling unsatisfied with their in-store shopping experiences, highlighting the necessity for innovative services that create a more fluid purchasing journey. Modern consumers are increasingly looking for the convenience to shop at their own pace and to utilize their preferred payment options. Consequently, the surge in new in-store service offerings is rendering traditional checkout systems obsolete. Retailers are evolving past the reliance on these outdated processes, instead favoring a unified in-store interface that enhances the role of sales associates. These conventional systems not only struggle to keep up but also fail to provide the intuitive functionality required to merge online payment systems with in-store pickups, often resulting in cumbersome transitions. The SoCloz omnichannel platform strategically places sales associates at the center of customer interactions, providing them with essential tools to manage a diverse range of omnichannel orders effectively. This transition not only improves the overall shopping experience for customers but also empowers sales associates to offer enhanced service. As the retail landscape continues to change, the emphasis on these innovative solutions will likely grow, reshaping how consumers interact with brands in physical stores.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Easyrewardz

Company Location

India

Company Website

www.easyrewardz.com

Company Facts

Organization Name

SoCloz

Company Location

France

Company Website

www.socloz.com

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

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