Zenduty vs. Splunk On-Call

Grafana Labs provides an open and composable observability stack built around Grafana, the leading open source technology for dashboards and visualization. Recognized as a 2025 Gartner® Magic Quadrant™ Leader for Observability Platforms and positioned furthest to the right for Completeness of Vision, Grafana Labs supports over 25M users and 5,000+ customers. Grafana Cloud is Grafana Labs’ fully managed observability platform designed for scale, intelligence, and efficiency. Built on the open-source LGTM Stack—Loki for logs, Grafana for visualization, Tempo for traces, and Mimir for metrics—it delivers a complete, composable observability experience without operational overhead. Grafana Cloud leverages machine learning and intelligent data management to help teams optimize performance and control costs. Features like Adaptive Metrics and cardinality management automatically aggregate high-volume telemetry data for precision insights at a fraction of the cost. With AI-driven alerting and incident correlation, teams can detect anomalies faster, reduce alert fatigue, and focus on what matters most—system reliability and user experience. Grafana Cloud supports OLAP-style analysis through integrations with analytical databases and data warehouses, allowing teams to visualize and correlate multi-dimensional datasets alongside observability data. Seamlessly integrated with OpenTelemetry and hundreds of data sources, Grafana Cloud provides a single pane of glass for monitoring applications, infrastructure, and digital experiences across hybrid and multi-cloud environments. Backed by Grafana Labs’ global expertise and trusted by 5,000+ customers, it empowers organizations to achieve observability at scale—open, intelligent, and future-ready.

Empower your existing team to attain enterprise-level security with confidence. Introducing a comprehensive SIEM solution that provides endpoint visibility, around-the-clock monitoring, and automated response capabilities. By simplifying complexity, enhancing visibility, and accelerating response times, we make security management more effective. We handle the intricate details so you can focus on your everyday tasks. With Blumira's ready-to-use detections, filtered alerts, and response playbooks, IT teams can derive substantial security benefits. Rapid Deployment and Instant Outcomes: Seamlessly integrates with your existing technology stack, achieving full deployment within hours and requiring no warm-up time. Unlimited Access: Enjoy predictable pricing with no limits on data logging and complete lifecycle detection. Effortless Compliance: Comes with one year of data retention, pre-configured reports, and 24/7 automated monitoring to streamline your compliance efforts. Exceptional Support with 99.7% CSAT: Our Solution Architects are here to assist with product support, while our Incident Detection and Response Team is dedicated to new detections alongside our 24/7 SecOps Support. Don’t just manage security—enhance it with Blumira.

Experience the premier uptime monitoring solution that offers 50 monitors with 5-minute intervals at no cost. Setup takes mere seconds, ensuring you remain updated on your website's performance continuously. Website monitoring provides immediate notifications if your site experiences downtime, allowing for prompt resolution of issues to safeguard user experience and revenue. With SSL certificate monitoring, you can prevent visitor loss from expired certificates by receiving alerts 30 days before expiration, ensuring timely renewal. Ping and port monitoring allows you to verify server availability and the functionality of your email service on port 465, while offering real-time alerts for any monitored port. Cron job monitoring ensures that scheduled tasks are tracked effectively with heartbeat checks, confirming that both server-side jobs and connected devices operate as intended. You can create up to 100 customized status pages, secure them with passwords, and allow subscribers to receive real-time updates on operational status. Stay connected through various notification channels, including email, SMS, voice calls, push alerts, or integrations with platforms such as Slack, Zapier, PagerDuty, Telegram, Discord, Microsoft Teams, and Google Chat, among others. Additionally, you have the option to pause monitoring during planned maintenance to eliminate unnecessary alerts and streamline your monitoring experience.

NetCrunch is a modern, scalable network monitoring and observability platform designed to simplify infrastructure and traffic management across physical, virtual, and cloud environments. It monitors everything from servers, switches, and firewalls to operating systems, cloud platforms like AWS, Azure, and GCP, including IoT, virtualization (VMware, Hyper-V), applications, logs, and custom data via REST, SNMP, WMI, or scripts-all without agents. NetCrunch offers over 670 built-in monitoring packs and policies that automatically apply based on device role, enabling fast setup and consistent configuration across thousands of nodes. Its dynamic maps, real-time dashboards, and Layer 2/3 topology views provide instant visibility into the health and performance of the entire infrastructure. Unlike legacy tools like SolarWinds, PRTG, or WhatsUp Gold, NetCrunch uses simple node-based licensing with no hidden costs, eliminating sensor limits and pricing traps. It includes intelligent alert correlation, alert automation & suppression, and proactive triggers to minimize noise and maximize clarity, along with 40+ built-in alert actions including script execution, email, SMS, webhooks, and seamless integrations with tools like Jira, PagerDuty, Slack, and Microsoft Teams. Out-of-the -box AI-enhanced root cause analysis and recommendation for every alert. NetCrunch also features full hardware and software inventory, device configuration backup and change tracking, bandwidth analysis, flow monitoring (NetFlow, sFlow, IPFIX), and flexible REST-based data ingestion. Designed for speed, automation, and scale, NetCrunch enables IT teams to monitor thousands of devices from a single server, reducing manual work while delivering actionable insights instantly. Designed for on-prem (including air-gapped), cloud self-hosted or hybrid networks, it is the ideal future-ready monitoring platform for businesses that demand simplicity, power, and total infrastructure awareness.

Log360 is a comprehensive security information and event management (SIEM) solution designed to address threats across on-premises, cloud, and hybrid environments. Additionally, it assists organizations in maintaining compliance with various regulations like PCI DSS, HIPAA, and GDPR. This adaptable solution can be tailored to fit specific organizational needs, ensuring the protection of sensitive information. With Log360, users have the ability to monitor and audit a wide range of activities across their Active Directory, network devices, employee workstations, file servers, databases, Microsoft 365, and various cloud services. The system effectively correlates log data from multiple sources to identify intricate attack patterns and persistent threats. It includes advanced behavioral analytics powered by machine learning, which identifies anomalies in user and entity behavior while providing associated risk scores. More than 1000 pre-defined, actionable reports present security analytics in a clear manner, facilitating informed decision-making. Moreover, log forensics can be conducted to delve deeper into the origins of security issues, enabling a thorough understanding of the challenges faced. The integrated incident management system further enhances the solution by automating remediation responses through smart workflows and seamless integration with widely used ticketing systems. This holistic approach ensures that organizations can respond to security incidents swiftly and effectively.

ServiceDesk Plus Cloud stands out as a premier online service desk software, designed for ease of use and powered by ManageEngine, the IT segment of Zoho. This SaaS solution enables organizations to deliver exceptional support services to their customers. With over 100,000 IT service desks globally leveraging this cloud-based ticketing platform, it streamlines the process of tracking and managing IT tickets, facilitating faster issue resolution and enhancing user satisfaction. Featuring ready-to-use ITIL workflows, the software allows for comprehensive management of the entire lifecycle associated with IT issues, problems, and projects. Users can establish support SLAs, define escalation procedures, and maintain compliance with organizational standards. Additionally, it automates the distribution, categorization, and classification of tickets, adhering to pre-established business rules. Timely notifications and alerts can be configured to promote prompt ticket resolution. By empowering users with greater control and minimizing the need for in-person visits, the platform includes a service catalog and self-service portal, enabling users to create and track their own tickets while also searching for potential solutions. This user-centric approach not only optimizes service delivery but also fosters an environment of self-sufficiency.

Manage Engine's EventLog Analyzer stands out as the most cost-effective security information and event management (SIEM) software in the market. This secure, cloud-based platform encompasses vital SIEM functionalities such as log analysis, log consolidation, user activity surveillance, and file integrity monitoring. Additional features include event correlation, forensic analysis of logs, and retention of log data. With its robust capabilities, real-time alerts can be generated, enhancing security response. By utilizing Manage Engine's EventLog Analyzer, users can effectively thwart data breaches, uncover the underlying causes of security challenges, and counteract complex cyber threats while ensuring compliance and maintaining a secure operational environment.

If you're seeking a straightforward IT service desk solution, Freshservice stands out as an excellent option. This user-friendly ITIL service desk offered by Freshworks enables organizations to modernize their IT operations and other business processes without the burden of complexity or excessive costs. Freshservice encompasses all the essential tools teams require to efficiently manage proactive IT services, featuring capabilities such as asset management, ticketing, configuration management, and improved impact analysis, along with powerful incident management features. By adopting Freshservice, businesses can streamline their IT service delivery and enhance overall productivity.

Intelex provides an integrated software solution designed to manage Environmental, Health, Safety, and Quality (EHSQ) initiatives effectively. Its versatile platform is engineered to gather, control, and analyze EHS and Quality data in a comprehensive manner. This solution is accessible on any device, aligning perfectly with the demands of your workplace. Utilizing Intelex allows your organization to: Enhance the results of your EHSQ program by overseeing workflows for improved performance and control. Identify trends and behaviors through effective goal-setting to enrich insights and enhance decision-making within your EHSQ framework. Reduce incidents and minimize administrative burdens by adeptly supervising, managing, refining, and deriving insights from your safety data with our user-friendly safety software. Streamline the management and reporting of air, water, and waste emissions while overseeing environmental outputs to achieve sustainability goals. Encourage continuous quality improvements by effortlessly recording and tracking all instances of nonconformity within a centralized, web-based system, allowing for trend analysis across multiple departments or locations. Intelex also aids in navigating compliance with global standards and regulations like OSHA, WCB, ISO 45001, EPA, and ISO, fostering a culture of safety and accountability within your organization. By leveraging these tools, companies can not only comply with regulations but also drive long-term growth and sustainability.

Serviceaide offers a user-friendly service management solution that can be deployed in a matter of weeks instead of taking months. You will experience a tangible return on investment with minimal administrative costs and swift implementation. This adaptable platform can be utilized either on-premises or through cloud services. Built on ITIL best practices, Serviceaide encompasses all the essential components your team needs. You have the flexibility to choose the environment that aligns with your technological, infrastructural, and compliance requirements. Furthermore, Serviceaide stands out as a comprehensive and cost-effective option, equipping IT personnel with the necessary tools to handle everything from ticketing to incident, change, and asset management efficiently. In addition to its robust functionalities, Serviceaide includes a virtual agent, self-service portals, and AI-driven features to enhance both analyst and user productivity. By automating processes across technical workflows and business services, organizations can significantly boost their operational agility. This makes Serviceaide not just a solution, but a strategic partner in driving business success.