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What is Zenduty?

Zenduty provides a robust platform designed for incident alerting, on-call management, and response orchestration, seamlessly embedding reliability into production operations. It offers a consolidated perspective on the health of all production activities, empowering teams to respond to incidents with a 90% faster turnaround and resolve issues in 60% less time. With customizable, data-driven on-call schedules, you can ensure continuous coverage for critical incidents. The platform supports the implementation of top-tier incident response protocols, facilitating faster resolutions through effective task delegation and collaborative triaging. It also automatically integrates your playbooks into every incident, promoting a systematic approach to each challenge. You can document incident-related tasks and action items, enhancing the quality of postmortems and preparing for future incidents. By filtering out unnecessary alerts, your engineering and support teams can focus on the notifications that truly require attention. Additionally, Zenduty features over 100 integrations with a variety of tools, including application performance management (APM), log monitoring, error tracking, server monitoring, IT service management (ITSM), support systems, and security services, significantly improving overall operational efficiency. This extensive integration capability ensures that teams can leverage their current tools while optimizing their incident management processes, ultimately leading to a more resilient production environment.

What is Squadcast?

Squadcast serves as an incident management solution tailored for Site Reliability Engineers (SREs). Its features, such as Squadcast Actions, promote a blameless culture by lessening the reliance on traditional physical war rooms during incident response. This not only streamlines communication but also fosters collaboration among teams, ultimately enhancing the overall efficiency of incident resolution.

Media

Media

Integrations Supported

AWS CloudTrail
Checkly
Crashlytics
Datadog
GitHub
Grafana Cloud
IBM Instana
Jenkins
Observium
Prometheus
Runscope
Sensu
Server Density
ServiceNow
Site24x7
Slack
Splunk Cloud Platform
StatusCake
Sumo Logic
UptimeRobot

Integrations Supported

AWS CloudTrail
Checkly
Crashlytics
Datadog
GitHub
Grafana Cloud
IBM Instana
Jenkins
Observium
Prometheus
Runscope
Sensu
Server Density
ServiceNow
Site24x7
Slack
Splunk Cloud Platform
StatusCake
Sumo Logic
UptimeRobot

API Availability

Has API

API Availability

Has API

Pricing Information

$5 per month
Free Version
Free Trial Offered?

Pricing Information

Free
Free for 10 users. Kindly check our pricing page for more information
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Zenduty

Date Founded

2019

Company Location

India

Company Website

www.zenduty.com

Company Facts

Organization Name

Squadcast

Date Founded

2017

Company Location

United States

Company Website

www.squadcast.com/

Categories and Features

DevOps

Not specified

Incident Management

Not specified

IT Alerting

Not specified

Log Monitoring

Not specified

Categories and Features

DevOps

Dashboard

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
Root-Cause Diagnosis
Task Management
Ticket Management

Issue Tracking

Dashboard
Escalation Management
Scheduling

IT Alerting

Not specified

IT Asset Management

Not specified

ITSM

Not specified

Runbook Automation

Not specified

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