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What is Zeotap?

Zeotap operates as a Customer Intelligence Platform (CIP) that empowers businesses to gain deeper insights into their customers, enabling them to forecast behaviors and make more impactful investment decisions. By utilizing a core of first-party data, our platform assists brands in acquiring new clients and expanding their customer base effectively. Each of our independent modules, which encompass customer data unification, identity resolution (including within data clean rooms), enrichment, modeling, and activation, seamlessly integrates and connects with over 100 partners across the marketing landscape. Recognized as a "Cool Vendor" by Gartner in 2020 and awarded the title of "Best Data-Enabling Technology" by AdExchanger in 2019, we uphold stringent standards for enterprise data privacy and security, including certifications like ISO 27001 and CSA STAR. With a diverse clientele that includes leading brands, publishers, and agencies across more than a dozen countries in Europe and North America, Zeotap is committed to excellence. Furthermore, we are proud to be a founding member of ID+, an initiative aimed at creating a universal marketing ID, showcasing our dedication to innovation in the industry.

What is Mercana?

Mercana is a cutting-edge customer intelligence platform powered by artificial intelligence, designed specifically for direct-to-consumer e-commerce brands to effectively analyze, enhance, and utilize their existing customer data to promote growth. It integrates effortlessly with a company's customer database, enriching each profile with over 100 unique data points, which include elements such as social media engagement, work history, demographics, interests, and behavioral signals, thereby crafting a detailed and actionable representation of every customer. The platform excels at identifying high-value individuals, such as influencers, executives, athletes, and corporate buyers across more than 15 distinct categories, employing AI to discern patterns and uncover VIP customers who might otherwise remain unnoticed. After these key individuals are recognized, Mercana provides businesses with a comprehensive array of built-in tools for proactive engagement, featuring automated outreach capabilities via email, Instagram, and LinkedIn, as well as a pipeline management system to track and nurture relationships effectively. Furthermore, its AI-driven search functionality enables teams to effortlessly explore their customer base, leading to informed decision-making and customized marketing strategies. This all-encompassing approach not only amplifies customer insights but also fosters meaningful interactions, ultimately resulting in a substantial increase in sales and brand loyalty. By leveraging such advanced technology, companies can stay ahead of the competition and better meet the needs of their diverse customer base.

Media

Media

Integrations Supported

Instagram
LinkedIn
Facebook
Insider One
S4M
X (Twitter)

Integrations Supported

Instagram
LinkedIn
HubSpot CRM
Klaviyo
Shopify

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$79 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Zeotap

Date Founded

2014

Company Location

US, Canada, Germany, UK, France, Italy, Spain, India, Mexico, Brazil, Colobmai

Company Website

zeotap.com

Company Facts

Organization Name

Mercana

Company Location

United States

Company Website

www.mercana.so/

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance

Customer Intelligence

Not specified

Data Clean Room

Not specified

Data Management

Customer Data
Data Capture
Data Integration
Data Quality Control
Data Security
Match & Merge

Identity Management

Compliance Management
Multifactor Authentication
Privileged Account Management
User Provisioning

Identity Resolution

Not specified

Categories and Features

Customer Intelligence

Not specified

eCommerce Tools

Not specified

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