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What is Zero Keyboard?

The Zero Keyboard platform, along with its mobile applications for Salesforce, allows for effortless monitoring of sales activities and inputting of CRM data. With our scanner application, users can capture contact and company details simply by photographing a business card. This information is then automatically mapped to Salesforce Contacts and Leads. Remarkably, the app can operate offline, meaning you can still use it without any internet connection. Before you send the data, you have the opportunity to review the extracted business card details and input any mandatory or custom fields that may have been omitted. Additionally, you can include personal notes either by typing them out or utilizing the Speech-to-Text feature for convenience. The data can then be securely transmitted through our seamless Salesforce integration. If you happen to be offline, there’s no cause for concern; the app will store the data and automatically upload it the next time you have internet access. This ensures that your sales information remains up-to-date and easily accessible at all times.

What is Fastcall?

Fastcall is a cloud communication solution designed specifically for teams that leverage Salesforce, allowing for both inbound and outbound calling directly within the Salesforce ecosystem. This platform enables professionals in sales and customer service to make and receive calls effortlessly, utilizing features like click-to-call and linking call activities to Salesforce records seamlessly. It offers a range of functionalities including call routing, queues, IVR, call recording, voicemail, monitoring, reporting, and the automated logging of activities, although the availability of these features depends on the selected plan and its configuration. Furthermore, Fastcall extends its capabilities to business texting and messaging, integrating features for applications like WhatsApp as well. Administrators can easily configure users, phone numbers, and call flows right from Salesforce, while agents have the flexibility to access the platform via both desktop and mobile interfaces. This comprehensive solution is particularly beneficial for organizations looking to merge telephony and contact center functionalities with their Salesforce CRM, making it an ideal option for sales teams, customer service departments, and contact center operations, thereby fostering a unified communication experience for all users. The integration not only enhances productivity but also improves collaboration among team members, ultimately driving better business outcomes.

Media

Media

Integrations Supported

Integrations Supported

Salesforce
Slack
Twilio
WhatsApp

API Availability

API Availability

Has API

Pricing Information

$10 per month
Free Trial Offered?

Pricing Information

$30/user/month
Monthly billing is $30 per user per month; annual billing is $24 per user per month. A 10-user minimum applies. Additional usage charges may apply to calling and messaging.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Zero Keyboard

Date Founded

2013

Company Location

Finland

Company Website

zerokeyboard.com

Company Facts

Organization Name

Fastcall

Date Founded

2007

Company Location

United States

Company Website

fastcall.com

Categories and Features

Sales Enablement

Contact Management
Lead Management
Meeting Management
Proposal Management

Categories and Features

Call Tracking

Not specified

Telephony

Not specified

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