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What is Zest?

Zest for Enterprise guarantees that your organization's data is easily accessible, minimizes the time lost in switching between different applications, and eliminates information silos. Our cutting-edge technology empowers knowledge workers to obtain the essential resources needed to complete their daily tasks without the hassle of navigating multiple platforms. By unifying various internal knowledge repositories, we prevent the exasperating cycle of searching for information endlessly. Consequently, knowledge workers can now allocate an additional 20% of their day to productive work instead of merely hunting for data. With Zest AI, you can optimize your workflow by efficiently matching and delivering the files you require while you carry out your tasks. Just integrate your information sources to create a cohesive, intelligent search bar that grants effortless access to all your documents. This streamlined method not only boosts efficiency but also promotes a more collaborative work atmosphere, enhancing overall team synergy. Furthermore, our solution adapts to your organization's unique needs, ensuring that every user can find exactly what they need when they need it.

What is Shelf?

Shelf serves as a centralized and secure content library accessible to your entire team. As a comprehensive knowledge platform, Shelf boasts exceptional search functionalities. This knowledge base platform enhances team productivity and efficiency by offering robust search options, document tagging, file synchronization, sharing capabilities, content analytics, and a variety of additional features to support collaboration and information management. With these tools, teams can streamline their processes and improve overall performance.

Media

Media

Integrations Supported

Dropbox
Google Chrome
Google Drive
Slack
Zendesk
Box
Figma
GitHub
Google Cloud Platform
Microsoft Azure
Microsoft OneDrive
Microsoft SharePoint
Microsoft Teams
Salesforce

Integrations Supported

Dropbox
Google Chrome
Google Drive
Slack
Zendesk
Amazon Connect
Five9
Genesys Cloud CX
Kustomer
NiCE CXone Mpower
Salesforce Agentforce Service

API Availability

Has API

API Availability

Has API

Pricing Information

$9 per user per month

Pricing Information

$30/mo
Plans starting at $30 a user per month
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Zest

Date Founded

2018

Company Location

Israel

Company Website

zest.is/

Company Facts

Organization Name

Shelf.io

Date Founded

2015

Company Location

United States

Company Website

www.shelf.io

Categories and Features

Enterprise Search

Not specified

Unified Workspaces

Not specified

Categories and Features

AI Customer Service

Not specified

AI Knowledge Base

Not specified

Corporate Wiki

Not specified

Customer Self-Service

Not specified

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Document Management
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Text Analytics

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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