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What is ZetesAthena?

Transform Your Retail Operations with a Cutting-Edge In-Store Solution By making a few simple modifications, you can significantly improve your store's workflow and guarantee that products remain in stock on the shelves. Our innovative in-store solution, ZetesAthena, enables you to effectively manage key tasks and operations, resulting in more efficient store management and heightened customer satisfaction. User-Friendly and Streamlined In-Store Solution With ZetesAthena, your staff members will have access to mobile devices that deliver real-time updates and alerts. This instant access to a detailed product inventory allows employees to assist customers swiftly, reducing wait times and decreasing the likelihood of missed sales opportunities. This adaptable in-store solution supports a variety of functions, from receiving deliveries and managing inventory to processing orders across various channels, ultimately optimizing your retail operations. In addition, the intuitive nature of ZetesAthena fosters employee involvement and boosts overall efficiency, contributing to a more rewarding shopping experience for customers. By leveraging this technology, you can not only improve your operational efficiency but also build a stronger connection with your clientele.

What is Mercaux?

Elevate customer interactions in both brick-and-mortar stores and online platforms, enhance staff productivity, generate higher revenue, and uncover insightful data from in-store activities with Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture allows for personalized store transformations that align with your unique vision, enables smooth collaboration with preferred systems, and facilitates swift implementation of changes. Deliver a fast, seamless, and flexible checkout process that surpasses the capabilities of traditional monolithic POS systems. Our extensive platform includes features such as Assisted Selling, Clienteling, Remote Selling via WhatsApp, and the development of a Universal Basket. Furthermore, we provide In-store Self-Service Solutions equipped with Basket Transfer and Checkout functionalities, as well as opportunities for Remote 1-to-1 Conversations with Store Associates. You can monitor customer behavior from their first touchpoint, through the shopping basket creation, to the completion of their purchase, all while observing Sales Associate performance and product interest trends. This comprehensive strategy guarantees a streamlined and engaging retail experience that benefits both customers and employees, ultimately fostering loyalty and satisfaction. By leveraging these innovative solutions, businesses can position themselves to adapt swiftly to changing market demands.

Media

Media

Integrations Supported

Microsoft 365
Oracle Fusion Cloud ERP
SAP ERP

Integrations Supported

JRNI
SAP Analytics Cloud
Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Zetes

Date Founded

1984

Company Location

Belgium

Company Website

www.zetes.com/en/news/zetes-launches-zetesathena-a-cloud-based-solution-to-centrally-manage-in-store-operations-of

Company Facts

Organization Name

Mercaux

Date Founded

2013

Company Location

United Kingdom

Company Website

mercaux.com

Categories and Features

Retail Execution

Collaboration Tools
Data Collection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Workforce Management

Retail Management

CRM
Commission Management
Email Marketing
Loyalty Program
Mail Order
Merchandise Management
Reporting/Analytics
eCommerce

Task Management

Collaboration
Percent-Complete Tracking
Progress Tracking
Reporting/Analytics
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Categories and Features

Clienteling

Not specified

Retail Execution

Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

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