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What is ZetesAthena?

Transform Your Retail Operations with a Cutting-Edge In-Store Solution By making a few simple modifications, you can significantly improve your store's workflow and guarantee that products remain in stock on the shelves. Our innovative in-store solution, ZetesAthena, enables you to effectively manage key tasks and operations, resulting in more efficient store management and heightened customer satisfaction. User-Friendly and Streamlined In-Store Solution With ZetesAthena, your staff members will have access to mobile devices that deliver real-time updates and alerts. This instant access to a detailed product inventory allows employees to assist customers swiftly, reducing wait times and decreasing the likelihood of missed sales opportunities. This adaptable in-store solution supports a variety of functions, from receiving deliveries and managing inventory to processing orders across various channels, ultimately optimizing your retail operations. In addition, the intuitive nature of ZetesAthena fosters employee involvement and boosts overall efficiency, contributing to a more rewarding shopping experience for customers. By leveraging this technology, you can not only improve your operational efficiency but also build a stronger connection with your clientele.

What is Salesfloor?

Our mobile clienteling solution empowers retail associates to connect with customers in-store, smoothly transition to online sales, and earn extra commissions. This creates a customized shopping journey for customers, while retailers see benefits like enhanced online conversion rates, increased average order values, and lower return rates. Salesfloor distinguishes itself as a celebrated platform that merges clienteling, virtual selling, and mobile point-of-sale functionalities. Retail associates utilize Salesfloor to deliver tailored and convenient customer interactions through multiple channels such as live chat, video calls, emails, and SMS. Customers can easily contact a nearby store associate in real-time through these options or by requesting appointments for virtual or in-person meetings. Associates are capable of facilitating sales across various platforms, ensuring that all transactions are accurately attributed to the appropriate associate or store. By enabling associates to provide personalized service across every channel, retailers can foster deeper, more significant relationships with customers, ultimately enhancing loyalty and satisfaction. This forward-thinking strategy not only drives sales but also significantly enriches the overall shopping experience for each customer. The result is a win-win for both retailers and consumers, reinforcing the importance of integrating technology into retail practices.

Media

Media

Integrations Supported

Microsoft 365
Oracle Fusion Cloud ERP
SAP ERP

Integrations Supported

Canopy
ChannelAdvisor
Oracle Cloud Infrastructure
Radial
SAP Cloud Platform
SAP Customer Data Cloud
Salesforce Agentforce Commerce
SendGrid
Shopify
Stylitics
Twilio
Workspace ONE
Zebra SmartCount

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zetes

Date Founded

1984

Company Location

Belgium

Company Website

www.zetes.com/en/news/zetes-launches-zetesathena-a-cloud-based-solution-to-centrally-manage-in-store-operations-of

Company Facts

Organization Name

Salesfloor

Date Founded

2013

Company Location

United States

Company Website

salesfloor.net

Categories and Features

Retail Execution

Collaboration Tools
Data Collection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Workforce Management

Retail Management

CRM
Commission Management
Email Marketing
Loyalty Program
Mail Order
Merchandise Management
Reporting/Analytics
eCommerce

Task Management

Collaboration
Percent-Complete Tracking
Progress Tracking
Reporting/Analytics
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Categories and Features

Clienteling

Not specified

Customer Experience

Dashboard
Multi-Channel Collection

Multi-Channel eCommerce

Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management

Retail Management

CRM
Commission Management
Email Marketing
Loyalty Program
Multi-Location
Order Management
Reporting/Analytics

Sales Enablement

Contact Management
Content Management
Lead Management
Meeting Management

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