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What is ZetesAthena?

Transform Your Retail Operations with a Cutting-Edge In-Store Solution By making a few simple modifications, you can significantly improve your store's workflow and guarantee that products remain in stock on the shelves. Our innovative in-store solution, ZetesAthena, enables you to effectively manage key tasks and operations, resulting in more efficient store management and heightened customer satisfaction. User-Friendly and Streamlined In-Store Solution With ZetesAthena, your staff members will have access to mobile devices that deliver real-time updates and alerts. This instant access to a detailed product inventory allows employees to assist customers swiftly, reducing wait times and decreasing the likelihood of missed sales opportunities. This adaptable in-store solution supports a variety of functions, from receiving deliveries and managing inventory to processing orders across various channels, ultimately optimizing your retail operations. In addition, the intuitive nature of ZetesAthena fosters employee involvement and boosts overall efficiency, contributing to a more rewarding shopping experience for customers. By leveraging this technology, you can not only improve your operational efficiency but also build a stronger connection with your clientele.

What is Tecsys Omni™ Order Management?

Elevate your fulfillment strategy with Omni™ OMS, a top-tier, comprehensive retail fulfillment solution designed for seamless omnichannel commerce that allows for a singular, real-time overview of inventory across the enterprise. This innovative system optimizes available-to-promise stock, ensuring customers can trust that their purchases will be either promptly delivered or ready for in-store collection. With Omni™ OMS, you can adeptly configure, manage, and execute intricate order routing procedures through its sophisticated order orchestration capabilities. The user-friendly interface, accessible via any device on the web, empowers store associates to efficiently handle BOPIS and curbside pickup (BOPAC) orders. Enhanced "store-as-warehouse" features facilitate streamlined in-store pick and pack operations, significantly improving the fulfillment workflow. By providing maximum flexibility to create, cancel, or modify orders, you can consistently surpass customer expectations. Additionally, you can enhance customer satisfaction with various appeasement options like price matching and credits, ensuring a responsive and adaptive shopping experience. This comprehensive approach not only meets but anticipates the needs of modern consumers in a fast-paced retail environment.

Media

Media

Integrations Supported

Microsoft 365
Oracle Fusion Cloud ERP
SAP ERP

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$50000 one-time payment

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Zetes

Date Founded

1984

Company Location

Belgium

Company Website

www.zetes.com/en/news/zetes-launches-zetesathena-a-cloud-based-solution-to-centrally-manage-in-store-operations-of

Company Facts

Organization Name

Tecsys

Date Founded

1983

Company Location

Canada

Company Website

www.tecsys.com/omni-retail-solutions/order-management/

Categories and Features

Retail Execution

Collaboration Tools
Data Collection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Workforce Management

Retail Management

CRM
Commission Management
Email Marketing
Loyalty Program
Mail Order
Merchandise Management
Reporting/Analytics
eCommerce

Task Management

Collaboration
Percent-Complete Tracking
Progress Tracking
Reporting/Analytics
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Categories and Features

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Multi-Channel eCommerce

Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Returns Management

Order Fulfillment

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Returns Management
Supply Chain Management
eCommerce Integration

Order Management

Back Order Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Returns Management
Shipping Management
Special Order Management

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