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What is Zetron?

Zetron excels in delivering crucial communications technology that seamlessly integrates command-and-control, dispatch, radio, and situational awareness solutions, ensuring uninterrupted connectivity in critical scenarios where reliable communication is essential. Their product lineup features cutting-edge IP-based dispatch consoles, such as MAX Dispatch, equipped with customizable, modern user interfaces that unify radio, voice, and data capabilities into a single, efficient operator console, significantly improving dispatchers' response and operational efficiency. Furthermore, Zetron’s systems cater to numerous essential functions, including emergency call management, CAD/GIS mapping, voice logging, notifications for fire stations, and automatic vehicle tracking. These solutions are engineered for high compatibility with external systems and are versatile enough for deployment across a variety of sectors, such as public safety, transportation, utilities, natural resources, healthcare, and educational institutions. The adaptability and dependability of Zetron's technological offerings not only enhance communication infrastructure but also position the company as a vital contributor to improving operational effectiveness in various industries. Ultimately, their commitment to innovation ensures that clients receive state-of-the-art solutions tailored to meet the evolving demands of communication needs.

What is Orna?

Computer-aided dispatch systems enhance the ability of dispatchers to oversee multiple incidents at once while efficiently coordinating the deployment of patrol officers. By utilizing an optimized dispatch framework, the process of relaying calls can be streamlined, allowing for timely updates to officers in the field, and resulting in commendations from clients for prompt response times. When dispatchers or patrol officers have suggestions, they can easily incorporate this feedback into the call, complete with time-stamps for precise record-keeping. In scenarios involving natural disasters, the collaboration between different security firms becomes crucial; thus, dispatch can consolidate various agencies or companies into a single call, ensuring that all necessary resources are readily accessible. Additionally, documents such as photographs can be effortlessly attached to the call; these images are then included in the PDFs of closed cases and can be set up to appear in both automated and manual activity reports. If a person or vehicle linked to the service call is encountered—whether existing in your records or newly added—you can conveniently associate them with the call, which enhances the overall efficiency and precision of the dispatch process. This interconnectedness not only supports real-time decision-making but also fosters improved communication among all parties involved, ultimately leading to a more cohesive response effort. The ability to integrate feedback and resources ensures that the dispatch process remains adaptable and responsive to changing situations.

Media

Media

Integrations Supported

HindSight

Integrations Supported

HindSight

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zetron

Date Founded

1980

Company Location

United States

Company Website

www.zetron.com

Company Facts

Organization Name

Kerkton Security Technologies

Date Founded

2016

Company Location

United States

Company Website

www.kerkton.com/computer-aided-dispatch

Categories and Features

Physical Security

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

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