Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Maintenance Care Reviews & Ratings
    4.7 out of 5 stars 297 Ratings
    Company Website for Maintenance Care
  • Maintainly Reviews & Ratings
    4.3 out of 5 stars 73 Ratings
    Company Website for Maintainly
  • GoCodes Reviews & Ratings
    4.4 out of 5 stars 275 Ratings
    Company Website for GoCodes
  • The Asset Guardian EAM (TAG) Reviews & Ratings
    4.4 out of 5 stars 22 Ratings
    Company Website for The Asset Guardian EAM (TAG)
  • MaintainX Reviews & Ratings
    4.8 out of 5 stars 2,692 Ratings
    Company Website for MaintainX
  • eMaint CMMS Reviews & Ratings
    4.5 out of 5 stars 925 Ratings
    Company Website for eMaint CMMS
  • TRACTIAN Reviews & Ratings
    4.8 out of 5 stars 139 Ratings
    Company Website for TRACTIAN
  • EcholoN Reviews & Ratings
    4.8 out of 5 stars 50 Ratings
    Company Website for EcholoN
  • Redlist Reviews & Ratings
    4.6 out of 5 stars 64 Ratings
    Company Website for Redlist
  • Setyl Reviews & Ratings
    4.8 out of 5 stars 49 Ratings
    Company Website for Setyl

What is Zeus?

Our software tracks communication devices along with other assets that need maintenance. Zeus, our fully online asset management solution, includes features for managing service requests, multiple service teams, preventive maintenance, equipment configurations, service contracts, warranties, equipment checkouts, and outage management. This all-inclusive application is designed to enhance the efficiency of asset management operations significantly. By integrating various functions into one platform, it simplifies the complexities associated with managing assets and services.

What is Seraph?

Seraph is an advanced Customer Support Management System originally designed for IT support entities to efficiently manage and track their support tickets for both individual and corporate clients. With the integration of modern programming languages and methodologies, it is fully web-based for easy access. To streamline the setup process, we provide a VirtualBox image, allowing users to hit the ground running. The system's modular design is highly adaptable to the needs of diverse support organizations, and in addition to its core modules, it offers the possibility of expansion through supplementary components from its extensive open-source libraries. Users can choose to host Seraph on their own servers or opt for our cloud-based management services. We take care of all maintenance and backups, allowing you to concentrate on expanding your business. This arrangement guarantees that you can offer outstanding customer service without the burden of technical oversight. In addition, the flexibility of Seraph ensures that it can evolve with your business needs over time.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Obor Digital

Date Founded

2002

Company Location

United States

Company Website

obordigital.com

Company Facts

Organization Name

Software Assistance

Date Founded

1996

Company Location

United Kingdom

Company Website

www.seraphhelpdesk.com

Categories and Features

Fixed Asset Management

Asset Budgeting
Asset Lifecycle Management
Barcoding / RFID
Depreciation Management
Document Management
Inventory Tracking

Help Desk

Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Multi-Channel Communication
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management

Maintenance Management

Inventory Management
Predictive Maintenance

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Popular Alternatives

Maintenance Care Reviews & Ratings

Maintenance Care

4.7 out of 5 stars

Popular Alternatives

Spine Assets Reviews & Ratings

Spine Assets

Spine Technologies
OMNITRACKER Reviews & Ratings

OMNITRACKER

OMNINET
1.0 out of 5 stars
Anytime Assets Reviews & Ratings

Anytime Assets

e2b teknologies
Canfigure Reviews & Ratings

Canfigure

5.0 out of 5 stars
Asset Essentials Reviews & Ratings

Asset Essentials

Siemens
5.0 out of 5 stars
OFORK Reviews & Ratings

OFORK

OFORK - Kim-KI