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What is Zion Call Management?

Zion Call Management specializes in providing tailored remote operational support services for self-storage facility operators. Their comprehensive offerings include professional call handling for inbound calls, overflow management, pay-by-phone automation, live chat support, and assistance with overdue accounts. They also prioritize reputation management, automating review requests, improving search engine visibility, and managing online presence for businesses. Moreover, they provide tenant protection plans that ensure the safety of stored items through a quick claims process, with no setup costs for facility owners. Their digital marketing solutions encompass search engine optimization (SEO), targeted advertising campaigns, and website designs focused on conversions, all intended to help storage facilities attract tenants and improve operational efficiency. Additionally, Zion Call Management integrates seamlessly with leading self-storage management systems, maintains meticulous data, cleans up accounts, and ensures that local or customized phone numbers are up to date. They place a strong emphasis on payment security through PCI compliance and offer automated tools for task management, such as sending reputation invites through SMS to boost operational efficiency. This all-encompassing strategy not only simplifies processes but also empowers self-storage facilities to meet and exceed their business objectives while fostering a positive customer experience. By leveraging these diverse services, self-storage operators can enhance their overall performance and adapt to the evolving needs of their clients.

What is Tenant?

Tenant offers a comprehensive, cloud-based solution for self-storage companies, unifying all their operations into a single, streamlined system that replaces outdated and disjointed tools with effective property management, ecommerce, and operational resources specifically designed for the self-storage industry. Key components of the platform include Hummingbird, a property management system that streamlines daily operations from tenant onboarding to delinquency management and allows for remote oversight; Mariposa, which provides high-performing websites complete with online reservation and rental capabilities to draw in more tenants; and Nectar, a central hub that synchronizes products, vendors, and online interactions in real-time. Moreover, Tenant enhances visibility and lead generation through its digital marketing services, offers integrated payment processing solutions, and provides mobile task management tools that improve on-the-ground operations. Membership services are also available, enabling independent operators to effectively contend with larger firms in the marketplace. This all-encompassing suite not only simplifies the management process but also significantly boosts the operational efficiency of self-storage businesses, paving the way for their growth and success.

Media

Media

Integrations Supported

6Storage
Bid13
Birdeye
Brivo
Chartio
Cubby
Domo
Incode
LiveSwitch
Looker
Microsoft Power BI
Moody's Analytics
Prorize Pricing AI Platform
Qlik Compose
RMail
Swivl
Tableau
WinSen Property Manager
Yext
storEDGE

Integrations Supported

6Storage
Bid13
Birdeye
Brivo
Chartio
Cubby
Domo
Incode
LiveSwitch
Looker
Microsoft Power BI
Moody's Analytics
Prorize Pricing AI Platform
Qlik Compose
RMail
Swivl
Tableau
WinSen Property Manager
Yext
storEDGE

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$199 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zion Call Management

Company Location

United States

Company Website

zioncallmgmt.com

Company Facts

Organization Name

Tenant

Date Founded

2019

Company Location

United States

Company Website

www.tenantinc.com

Categories and Features

Categories and Features

Self Storage

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

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