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What is Zion Call Management?

Zion Call Management specializes in providing tailored remote operational support services for self-storage facility operators. Their comprehensive offerings include professional call handling for inbound calls, overflow management, pay-by-phone automation, live chat support, and assistance with overdue accounts. They also prioritize reputation management, automating review requests, improving search engine visibility, and managing online presence for businesses. Moreover, they provide tenant protection plans that ensure the safety of stored items through a quick claims process, with no setup costs for facility owners. Their digital marketing solutions encompass search engine optimization (SEO), targeted advertising campaigns, and website designs focused on conversions, all intended to help storage facilities attract tenants and improve operational efficiency. Additionally, Zion Call Management integrates seamlessly with leading self-storage management systems, maintains meticulous data, cleans up accounts, and ensures that local or customized phone numbers are up to date. They place a strong emphasis on payment security through PCI compliance and offer automated tools for task management, such as sending reputation invites through SMS to boost operational efficiency. This all-encompassing strategy not only simplifies processes but also empowers self-storage facilities to meet and exceed their business objectives while fostering a positive customer experience. By leveraging these diverse services, self-storage operators can enhance their overall performance and adapt to the evolving needs of their clients.

What is Unit Manager Pro?

Unit Manager Pro is an innovative cloud-based software solution designed specifically for owners and operators of self-storage facilities. This all-encompassing platform integrates various functions such as tenant and unit record management, lease oversight, rent collection, invoicing, payment tracking, and scheduled rent increases into one user-friendly interface. Users can conveniently process card payments using Stripe and handle Direct Debits through GoCardless, all while automating invoicing and sending reminders for any overdue payments. Moreover, tenants benefit from a self-service portal that caters to their needs. The software also includes lease templates that enable electronic signatures, a website builder for creating a facility site that allows online unit bookings, and an analytics dashboard offering valuable insights into operational performance. In essence, this solution is meticulously designed for self-storage businesses that seek to enhance their daily operations and improve customer interactions through an easily accessible online platform. This makes it an indispensable asset for increasing efficiency and effectiveness in facility management. Furthermore, the system's capabilities ensure that users can focus more on growth and customer satisfaction while minimizing administrative burdens.

Media

Media

Integrations Supported

Cubby
SiteLink Web Edition
Tenant
storEDGE

Integrations Supported

GoCardless
Stripe

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Subscription billing applies to units with active leases; empty units are free. Optional done-for-you setup costs £99 and is credited to the first invoice.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Zion Call Management

Company Location

United States

Company Website

zioncallmgmt.com

Company Facts

Organization Name

Unit Manager Pro

Company Website

unitmanagerpro.com

Categories and Features

Answering Services

Not specified

Categories and Features

Self Storage

Not specified

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