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What is Zivux.ai?

Zivux.ai presents an economical CRM solution specifically designed for small to medium-sized businesses in India and the Middle East. The platform comprises eight interconnected modules: Lead Management (which involves the processes of capturing, qualifying, and distributing leads), Pipeline Management (focused on managing deal stages, forecasting, and analyzing wins and losses), Sales Activity (which includes calls, meetings, follow-ups, and other active pursuits), Marketing & Campaign Engine (covering email and WhatsApp communications, broadcasts, and nurturing leads), Customer Support (which oversees ticket management, SLA tracking, and provides a knowledge base), Task Management (allowing for task assignments, setting deadlines, and automation features), Reports & Dashboards (boasting over ten live charts that track conversion rates, aging metrics, agent performance, source distribution, missed follow-ups, and prioritization), and HR & Attendance (offering geo-tagged clock-in and out capabilities, leave management, and monthly reporting). The system allows for role-based access, catering to various positions such as Managers, Salespersons, and Engineers. Additionally, it integrates effortlessly with the WhatsApp Business API, offers a RESTful API for straightforward integrations with ERP systems and websites, and employs AES encryption to safeguard data. This comprehensive CRM solution has been successfully adopted in countries such as India, Egypt, and Oman, demonstrating its flexibility and effectiveness across diverse markets, making it a valuable asset for businesses aiming to enhance their customer relationship management.

What is Botcadence?

Botcadence is an innovative platform focused on AI customer engagement, enabling businesses to design and deploy AI-powered voice and chat agents tailored for diverse applications including sales, marketing, customer support, and lead generation initiatives. It seamlessly integrates with WhatsApp Business, website chat functionalities, and voice communication, facilitating both incoming and outgoing calls. Organizations can enhance their operational efficiency by automating essential tasks such as lead capture, qualification, customer interactions, product inquiries, follow-ups, appointment scheduling, reminders, and marketing campaigns, while also ensuring a smooth handoff to human agents when needed. The platform's voice agents are adept at handling incoming calls, understanding caller requirements, guiding conversations, conducting outbound marketing, and performing automated follow-ups, all while utilizing AI voices that are multilingual. In addition to WhatsApp features like business messaging, templates, campaigns, and automated lead engagement interactions, Botcadence provides in-depth conversation analytics, call logs, campaign management, sentiment analysis, spam detection, workflows for retries and follow-ups, along with integration capabilities for CRM or helpdesk systems. Moreover, it boasts knowledge-based AI agents that are meticulously trained on a business's specific documentation, thereby significantly improving the quality of customer interactions and ensuring accurate responses. This multifaceted approach empowers businesses to elevate their customer engagement strategies and drive better outcomes.

Media

Media

No images available

Integrations Supported

WhatsApp
Facebook

Integrations Supported

WhatsApp
Facebook

API Availability

Has API

API Availability

Has API

Pricing Information

$30 per month (5 users)
Free Version
Free Trial Offered?

Pricing Information

$0
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Proeffico Solutions Pvt Ltd

Date Founded

2020

Company Location

India

Company Website

zivux.ai

Company Facts

Organization Name

Botcadence

Date Founded

2025

Company Location

India

Company Website

botcadence.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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VARIABLE INFOTECH INDIA PRIVATE LIMITED