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What is Zivux.ai?

Zivux.ai presents an economical CRM solution specifically designed for small to medium-sized businesses in India and the Middle East. The platform comprises eight interconnected modules: Lead Management (which involves the processes of capturing, qualifying, and distributing leads), Pipeline Management (focused on managing deal stages, forecasting, and analyzing wins and losses), Sales Activity (which includes calls, meetings, follow-ups, and other active pursuits), Marketing & Campaign Engine (covering email and WhatsApp communications, broadcasts, and nurturing leads), Customer Support (which oversees ticket management, SLA tracking, and provides a knowledge base), Task Management (allowing for task assignments, setting deadlines, and automation features), Reports & Dashboards (boasting over ten live charts that track conversion rates, aging metrics, agent performance, source distribution, missed follow-ups, and prioritization), and HR & Attendance (offering geo-tagged clock-in and out capabilities, leave management, and monthly reporting). The system allows for role-based access, catering to various positions such as Managers, Salespersons, and Engineers. Additionally, it integrates effortlessly with the WhatsApp Business API, offers a RESTful API for straightforward integrations with ERP systems and websites, and employs AES encryption to safeguard data. This comprehensive CRM solution has been successfully adopted in countries such as India, Egypt, and Oman, demonstrating its flexibility and effectiveness across diverse markets, making it a valuable asset for businesses aiming to enhance their customer relationship management.

What is CRMSix?

CRMSix serves as a multifunctional cloud-based customer relationship management solution that harmonizes sales and support activities on a single platform. It provides support teams with essential tools for case management, live chat engagement, customer interaction oversight, and the development of knowledge-base content, while also equipping sales teams to track contacts, leads, pipeline developments, quotes, invoices, and sales forecasts. By consolidating customer records, it integrates service histories with sales operations and offers tailored workflows to optimize routine tasks and follow-ups. The platform is further enhanced by AI-driven assistants, robust analytical reporting capabilities, access controls tailored to specific roles, and thorough audit logs. Tailored for organizations with customer-facing personnel, it fosters a collaborative workspace for resolving inquiries, pursuing sales prospects, and cultivating customer relationships. Moreover, administrators benefit from a well-documented API and Model Context Protocol (MCP) support, allowing for smooth integration with external tools and boosting the platform's flexibility for diverse business requirements. This comprehensive approach ultimately empowers teams to collaborate effectively, thereby enhancing the overall customer experience. In an increasingly competitive market, such adaptability can significantly improve an organization's ability to meet customer needs.

Media

Media

Integrations Supported

Facebook
WhatsApp

Integrations Supported

Claude
Google Calendar
Google Tasks
Microsoft Entra ID
Model Context Protocol (MCP)
Okta
Razorpay
Stripe

API Availability

API Availability

Has API

Pricing Information

$30 per month (5 users)
Free Trial Offered?

Pricing Information

$12/user/month
Starter costs $12 per user per month, billed annually. Growth costs $20 per user per month, billed annually. A 14-day free trial is available.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Proeffico Solutions Pvt Ltd

Date Founded

2020

Company Location

India

Company Website

zivux.ai

Company Facts

Organization Name

CRMSix

Date Founded

2018

Company Location

India

Company Website

crmsix.com

Categories and Features

CRM

Not specified

Categories and Features

CRM

Not specified

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