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What is Zivux.ai?

Zivux.ai presents an economical CRM solution specifically designed for small to medium-sized businesses in India and the Middle East. The platform comprises eight interconnected modules: Lead Management (which involves the processes of capturing, qualifying, and distributing leads), Pipeline Management (focused on managing deal stages, forecasting, and analyzing wins and losses), Sales Activity (which includes calls, meetings, follow-ups, and other active pursuits), Marketing & Campaign Engine (covering email and WhatsApp communications, broadcasts, and nurturing leads), Customer Support (which oversees ticket management, SLA tracking, and provides a knowledge base), Task Management (allowing for task assignments, setting deadlines, and automation features), Reports & Dashboards (boasting over ten live charts that track conversion rates, aging metrics, agent performance, source distribution, missed follow-ups, and prioritization), and HR & Attendance (offering geo-tagged clock-in and out capabilities, leave management, and monthly reporting). The system allows for role-based access, catering to various positions such as Managers, Salespersons, and Engineers. Additionally, it integrates effortlessly with the WhatsApp Business API, offers a RESTful API for straightforward integrations with ERP systems and websites, and employs AES encryption to safeguard data. This comprehensive CRM solution has been successfully adopted in countries such as India, Egypt, and Oman, demonstrating its flexibility and effectiveness across diverse markets, making it a valuable asset for businesses aiming to enhance their customer relationship management.

What is IndiaCRM?

IndiaCRM is a cloud-based solution aimed at improving customer relationship management specifically for small and medium-sized businesses in India. It seamlessly combines lead capturing and contact management with a visually organized sales pipeline, making deal tracking effortless. The platform's sales features include lead follow-up, detailed reporting, and automation of tasks, while its billing system is designed to comply with GST regulations, accurately calculating CGST, SGST, and IGST. In addition, IndiaCRM provides extra modules for khata management, inventory control, human resources, payroll, and customer portals. Businesses can effortlessly collect leads from web forms and various online marketplaces, with functionalities that support a wide array of industries like real estate, healthcare, education, manufacturing, logistics, and retail. It is accessible through web browsers and mobile applications available on both Android and iOS, ensuring unlimited user access across its multiple business modules. Furthermore, the platform incorporates AI-powered lead scoring and automated task assignments to further enhance sales efficiency, allowing users to refine their workflows effectively. This comprehensive approach helps businesses to not only manage their relationships with customers but also to streamline various administrative processes.

Media

Media

No images available

Integrations Supported

Facebook
WhatsApp

Integrations Supported

ChatGPT
Claude Desktop
Cursor
Gemini
IndiaMART
Model Context Protocol (MCP)
Perplexity

API Availability

API Availability

Has API

Pricing Information

$30 per month (5 users)
Free Trial Offered?

Pricing Information

$0
The free plan includes unlimited users and contacts, with no per-seat charge. The plan includes business modules such as CRM, GST invoicing, HR and payroll, inventory, and customer portal features.
Free Version

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Proeffico Solutions Pvt Ltd

Date Founded

2020

Company Location

India

Company Website

zivux.ai

Company Facts

Organization Name

IndiaCRM

Date Founded

2023

Company Location

India

Company Website

indiacrm.in

Categories and Features

CRM

Not specified

Categories and Features

CRM

Not specified

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