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What is Zivux.ai?

Zivux.ai presents an economical CRM solution specifically designed for small to medium-sized businesses in India and the Middle East. The platform comprises eight interconnected modules: Lead Management (which involves the processes of capturing, qualifying, and distributing leads), Pipeline Management (focused on managing deal stages, forecasting, and analyzing wins and losses), Sales Activity (which includes calls, meetings, follow-ups, and other active pursuits), Marketing & Campaign Engine (covering email and WhatsApp communications, broadcasts, and nurturing leads), Customer Support (which oversees ticket management, SLA tracking, and provides a knowledge base), Task Management (allowing for task assignments, setting deadlines, and automation features), Reports & Dashboards (boasting over ten live charts that track conversion rates, aging metrics, agent performance, source distribution, missed follow-ups, and prioritization), and HR & Attendance (offering geo-tagged clock-in and out capabilities, leave management, and monthly reporting). The system allows for role-based access, catering to various positions such as Managers, Salespersons, and Engineers. Additionally, it integrates effortlessly with the WhatsApp Business API, offers a RESTful API for straightforward integrations with ERP systems and websites, and employs AES encryption to safeguard data. This comprehensive CRM solution has been successfully adopted in countries such as India, Egypt, and Oman, demonstrating its flexibility and effectiveness across diverse markets, making it a valuable asset for businesses aiming to enhance their customer relationship management.

What is LeadNXT?

LeadNXT is an all-encompassing platform for communication and lead management that hails from India, seamlessly bringing together CRM, cloud telephony, the WhatsApp Business API, and omnichannel marketing into a singular, integrated solution. Established in 2014 and headquartered in Noida, this platform has impressively served more than 5,000 businesses across various sectors including real estate, education, healthcare, finance, insurance, retail, and banking, handling upwards of 50 million calls each month while achieving an exceptional uptime SLA of 99.9%. The system adeptly captures leads from multiple channels, utilizing scoring and distribution techniques while ensuring streamlined follow-ups through its integrated pipeline. Its cloud telephony features include IVR systems, toll-free and virtual numbers, click-to-call functionalities, and missed call services, while the WhatsApp Business API enables bulk messaging, chatbot automation, and effective routing of missed calls to WhatsApp. Moreover, AI-driven chatbots are implemented to qualify leads and promptly address inquiries at any hour, and the omnichannel marketing features support campaigns via SMS, email, voice broadcast, and WhatsApp, all enhanced by cohesive analytics that improve overall performance and strategic decision-making. In addition to its impressive features, LeadNXT continually evolves to meet the changing needs of businesses, ensuring they stay ahead in competitive markets.

Media

Media

No images available

Integrations Supported

WhatsApp
Facebook

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

$30 per month (5 users)
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Online Training

Company Facts

Organization Name

Proeffico Solutions Pvt Ltd

Date Founded

2020

Company Location

India

Company Website

zivux.ai

Company Facts

Organization Name

LeadNXT

Date Founded

2014

Company Location

India

Company Website

www.leadnxt.com

Categories and Features

CRM

Not specified

Categories and Features

CRM

Not specified

Lead Management

Not specified

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